IT Services offers Cisco VoIP (Voice over Internet Protocol) phones for faculty and staff requiring telephone service. VoIP leverages BCIT’s network infrastructure to provide a robust, flexible telephony solution that allows phones to be moved within the network with minimal IT assistance.
Features:
- Easy access to phone features such as voice-mail, call logs and call display.
- Ability to conference with multiple parties
- Ability to transfer calls
Make a request
- Report an issue
Need assistance with an existing VoIP phone? - Request to purchase a new VoIP phone
Need to purchase a new VoIP phone? - Request to reprogram an existing VoIP phone
Already have a VoIP phone and need it reprogrammed for a new employee? - Request a new extension
Need a new extension for a new employee? - Request a new network drop
Request a new network drop to move a phone to an area without an existing drop. - Request setup of an existing network drop
- Request the setup of an existing network drop for use with a VoIP phone.
- Request long-distance authorization
Request authorization to make long-distance calls outside of core business hours.
Designed for
Employees, contractors and affiliates
Availability
24 hours a day / 7 days a week / 365 days a year
This service may be unavailable during select scheduled maintenance windows.
Support
Contact the IT Service Desk.
Cost
| Standard 2-line CISCO 7945 VoIP phone | $350 plus tax |
| Advanced 6-line CISCO 7965 VoIP phone | $420 plus tax |
| New network/voice drop | varies ($200 – $400 per drop) |
Getting started
IT policies
Acceptable Use and Information Security policies apply to all BCIT information and computing.