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IT Services enables employees to print through a network of print queues onto one of their departmental printers or Multi-functional Devices (MFDs).

Most MFDs are supported by directly by Ricoh. You can find the printer name and service information posted on the Ricoh service sticker on the device.

Legacy Lexmark printers are supported by IT Services. IT Services will troubleshoot these printers and can assist departments with getting quotes for parts and repairs. Departments can determine if repairs are cost-effective or if they should be replaced with a new Ricoh device.


  • Print queues are named by building, room number and printer model for easy identification
  • Users can choose which device to print to by default
  • Employees can print from offsite when connected remotely through myVPN

Make a request

Designed for

Departments, employees, contractors, and affiliates



24 hours a day / 7 days a week / 365 days a year

This service may be unavailable during select scheduled maintenance windows.



Contact the IT Service Desk.

Getting started

Need to print to a printer within your department? See our setup guides below.


Printers and related consumables are paid for by departments (not by IT Services).

IT policies

Acceptable Use and Information Security policies apply to all BCIT information and computing.