IT Services enables employees to print through a network of print queues onto one of their departmental printers or Multi-functional Devices (MFDs).
Most MFDs are supported by directly by Ricoh. You can find the printer name and service information posted on the Ricoh service sticker on the device.
Legacy Lexmark printers are supported by IT Services. IT Services will troubleshoot these printers and can assist departments with getting quotes for parts and repairs. Departments can determine if repairs are cost-effective or if they should be replaced with a new Ricoh device.
Features:
- Print queues are named by building, room number and printer model for easy identification
- Users can choose which device to print to by default
- Employees can print from offsite when connected remotely through myVPN
Make a request
- Report an issue
Have an issue printing to a Ricoh MFD printer or legacy Lexmark printer? - Request setup of a new MFD printer queue
Purchased a new departmental printer and need a printer queue? - Request disposal of a legacy printer
Need assistance disposing of a legacy printer? We can help.
Designed for
Departments, employees, contractors, and affiliates
Availability
24 hours a day / 7 days a week / 365 days a year
This service may be unavailable during select scheduled maintenance windows.
Support
Contact the IT Service Desk.
Getting started
Need to print to a printer within your department? See our setup guides below.
Cost
Printers and related consumables are paid for by departments (not by IT Services).
IT policies
Acceptable Use and Information Security policies apply to all BCIT information and computing.