Skip to main content
People icon

Your BCIT account provides access a diverse range of student-related services and resources. Access to most services is automatically provisioned and de-provisioned based on your current student status.

BCIT’s Identity and Access Management (IDM) practice leverage role-based access to ensure that students have the appropriate level of access to the IT services and information they need – no more, no less.

If you have forgotten your password, go to the Sign-in page to reset it.

Make a request

  • Report an issue
    Need assistance with your account? Let us know.
  • Request a password reset
    If you are unable to reset your password yourself, we can help! Please call the IT Service Desk to confirm your identity at 604-412-7444 option 1
    or toll-free (Canada and US only) at 1-800-351-5533
  • Request an account extension
    Did your account expire but still require access to complete academic work?

Designed for




Some automated account creation systems, such as the IDM system, are available 24/7. Students can reset their account passwords online 24/7. Account-creation support staff are available during our business core hours: 8:30 am – 4:30 pm Monday to Friday.

This service may be unavailable during select scheduled maintenance windows.



Contact the IT Service Desk.



There are no additional costs associated with this service.

IT policies

Acceptable Use and Information Security policies apply to all BCIT information and computing.