Skip to main content

Important

Access Alert: The Learning Hub will require MFA commencing February 27, 2024. Ensure uninterrupted access by setting up your MFA today.

Multi-factor authentication (MFA) for students provides an extra layer of information security and helps to protect students from potential privacy and security breaches. The Microsoft Authenticator mobile app is the preferred method to utilize MFA. This app can be downloaded on personal smartphones. Other recommended authentication options include the SafeID hardware token available for purchase at the BCIT bookstore, and software keys that can be used through other devices, like a laptop.

Some major systems that MFA is currently applied to are:

Make a request

  • Report an issue
    Having trouble using student MFA?
  • Request temporary access bypass
    If you do not have your device or key with you and access is urgently needed, you can request a temporary bypass.
    To do this, call the IT Service Desk during regular business hours at 604.412.7444 option 1 to verify your identity.

Designed for

An image showing that this service is designed for students, and is not designed for BCIT employees and contractors
­­




 

Availability

Available 24 hours a day/ 7 days a week/ 365 days a year

This service may be unavailable during select scheduled maintenance windows.

­

Support

Contact the IT Service Desk during regular IT Service Desk support hours.

Cost

There are no additional costs associated with this service.

SafeID tokens are optional and can be purchased at the BCIT bookstore.

IT policies

Acceptable Use and Information Security policies apply to all Institute information and computing.