BCIT IT Services (ITS) provides technology-related strategy, applications, infrastructure, cybersecurity and support services to the BCIT community, ultimately improving the teaching and learning outcomes for our 50,000+ students, faculty and staff.
IT Services teams include Cloud Technology & Infrastructure Services, Enterprise Application Services, Service Management, Enterprise Planning and Cyber Security Office.
Organization
The IT Services organization chart [PDF] illustrates how each of the following teams fits into the overall structure of IT Services.
Cloud Technology & Infrastructure Services
The Cloud Technology & Infrastructure Services team designs, builds and operates BCIT systems and technology. The team:
- Drives cloud-first approach to technology strategy and innovation for the Institute
- Designs and operates our cloud technology, network and infrastructure
- Puts industry leading technology into our new buildings
Enterprise Application Services
The Enterprise Application Services team designs, builds and operates BCIT enterprise applications and related services. The team:
- Drives modernization and delivery of enterprise business applications
- Designs, develops and implements user-focused software and web services
- Partners and builds consensus with business and academics
Service Management
The Service Management team is a critical advocate for our clients in the BCIT community. The team:
- Acts as the first point of contact for providing access to new services and troubleshooting existing products and services
- Ensures the user perspective is at the forefront of our delivery of services and products
- Ensures we deliver a positive overall experience for everyone using BCIT IT products and services, both remotely and on-site
Enterprise Planning
The Enterprise Planning team helps ensure digital transformation is at the core of all programs and projects. The team:
- Seeks to understand and address the emerging challenges and opportunities faced by our students, staff and faculty
- Prioritizes, plans, measures and manages the Institute’s digital transformation efforts
- Provides central oversight and management of our IT investments and initiatives
Cyber Security Office
The Cyber Security team influences, supports and challenges our security practices. The team:
- Has authority over all aspects of cyber security, including cyber threat and risk management
- Develops and delivers institutional awareness programs
- Develops and applies security policies and standards
- Directs and supports an enterprise security strategy that aligns to the requirements of the Institute