Skip to main content

Contact Us

Student Information and Enrolment Services

The Student Information and Enrolment Services team is your first point of contact with BCIT. Customer Service Representatives can assist with:

  • general information
  • document drop off and pick up
  • Flexible Learning registration
  • payments for most fees
  • Program Advising appointment booking

If you have submitted an application, your Admissions Officer will be your contact throughout the application process.

Contact us by email

Submit your question for Student Information and Enrolment Services using the Ask Us form.

We will respond within 7-10 business days. Hours of online service: 8:30 am – 4:30 pm, Monday – Friday.

Contact us by phone

Key phone numbers
Information 604-434-1610

Monday, Tuesday, Thursday, and Friday
8:30 am – 4:30 pm (last call intake at 4:15 pm)

9:00 am – 4:30 pm (last call intake at 4:15 pm)

Information (toll-free) 1-866-434-1610
Canada and United States only

Visit us in person

Student Information and Enrolment Services can assist you in person at the Burnaby, Marine, and Aerospace Technology campuses. Please select a campus for our available hours.

Program Advising

A Program Advisor can help with:

  • program planning
  • application preparation
  • entrance requirements
  • upgrading options
Contact Program Advising

After you apply

Easily check the status of your application by logging into your myBCIT account and accessing your application letter through myCommunication. Once your application is processed, you’ll be assigned a dedicated Admissions Officer. Feel free to reach out to them anytime for updates and support.