Skip to main content

Contact Us

Looking for more information regarding your admission process? We’re here to help. Find the right person to contact, ask us a question online, or read some of our Frequently Asked Questions.

Student Information and Enrolment Services

The Student Information and Enrolment Services team is your first point of contact with BCIT. Customer Service Representatives can assist with:

  • general information
  • document drop off and pick up
  • part-time studies registration
  • payments for most fees
  • Program Advising appointment booking

If you have submitted an application, your Admissions Officer will be your contact throughout the application process.

Office Closures

The Burnaby Campus Student Information and Enrolment Services office will be closed from 8:00am to 10:30am on Wednesday, March 11th, 2020.

Contact us by phone

Student Information and Enrolment Services can help you answer general questions over the phone.

Key phone numbers
Information 604-434-1610
8:00 am – 5:00 pm, Monday – Friday
Information – toll free 1-866-434-1610
Canada and United States only
Fax: Full-time programs 604-431-6917
Fax: Course registration 604-430-1331

Visit us in person

Student Information and Enrolment Services are able to assist you in person at the Burnaby, Downtown, Marine, and Aerospace Technology campuses. Please select a campus for our available hours.

Program Advising

A Program Advisor can help with:

  • program planning
  • application preparation
  • entrance requirements
  • upgrading options
Contact Program Advising

After you apply & contacting your Admissions Officer

Already submitted an application and want to know if we’ve received your application?

Check your myBCIT for your application letter via myCommunication.

You will be assigned an Admissions Officer once your application has been processed. Feel free to contact your Admissions Officer regarding the status of your application at any time. You can find their contact information in your myBCIT account via your letters in myCommunication.

Learn more about After You Apply