Student Information and Enrolment Services
The Student Information and Enrolment Services team is your first point of contact with BCIT. Customer Service Representatives can assist with:
- general information
- document drop off and pick up
- flexible learning (part-time studies) registration
- payments for most fees
- Program Advising appointment booking
If you have submitted an application, your Admissions Officer will be your contact throughout the application process.
Contact us by phone
|Key phone numbers|
Monday – Friday
8:30 am – 4:30 pm (last call intake at 4:15 pm)
Canada and United States only
Contact us by email
Submit your question for Student Information and Enrolment Services using the form below. In the form, please enter your myBCIT email address if you already have one.
We will respond within 7-10 business days.
Hours of online service: 8:30 am – 4:30 pm, Monday – Friday.
Visit us in person
Student Information and Enrolment Services can assist you in person at the Burnaby, Marine, and Aerospace Technology campuses. Please select a campus for our available hours.
After you apply & contacting your Admissions Officer
Already submitted an application and want to know if we’ve received your application?
Check your myBCIT for your application letter via myCommunication.
You will be assigned an Admissions Officer once your application has been processed. Feel free to contact your Admissions Officer regarding the status of your application at any time. You can find their contact information in your myBCIT account via your letters in myCommunication.