Student Information and Enrolment Services
The Student Information and Enrolment Services team is your first point of contact with BCIT. Customer Service Representatives can assist with:
- general information
- document drop off and pick up
- Flexible Learning registration
- payments for most fees
- Program Advising appointment booking
If you have submitted an application, your Admissions Officer will be your contact throughout the application process.
Contact us by email
Submit your question for Student Information and Enrolment Services using the Ask Us form.
We will respond within 7-10 business days. Hours of online service: 8:30 am – 4:30 pm, Monday – Friday.
Contact us by phone
Please call Student Information and Enrolment Services at 604-434-1610 or toll-free at 1-866-434-1610 (Canada and the United States only).
| Regular hours | |
|---|---|
| Monday, Tuesday, Thursday, and Friday | 8:30 am – 4:30 pm (last call intake at 4:15 pm) |
| Wednesday | 9:00 am – 4:30 pm (last call intake at 4:15 pm) |
Visit us in person
Student Information and Enrolment Services can assist you in person at the Burnaby campus. Please see below for the operational hours of our campuses.
Program Advising
A Program Advisor can help with:
- program planning
- application preparation
- entrance requirements
- upgrading options
After you apply
Easily check the status of your application by logging into your myBCIT account and accessing your application letter through myCommunication. Once your application is processed, you’ll be assigned a dedicated Admissions Officer. Feel free to reach out to them anytime for updates and support.