BCIT’s refunds and withdrawals policy
You may withdraw from your course or program and be eligible to receive a tuition refund if you voluntarily withdraw by the refund deadline. Different deadlines, fees, and rules apply depending on your course or program type. See below for details on the withdrawal and refund processes as they relate to:
BCIT has specific processes for full-time students to withdraw from a program and potentially receive a refund.
Part-time Studies courses
Withdrawal request response time
Due to high volume, please allow 3 to 5 business days for Student Information and Enrolment Services to process your course withdrawal request. Do not send multiple emails for the same withdrawal request.
Refund information, including deadlines, will be provided when you register for a course. Special fees for some courses are non-refundable, and different refund requirements may apply.
BCIT has specific processes for Apprenticeship students on how to withdraw from a program and potentially receive a refund.
If your status in Canada has changed or your study permit has been denied, BCIT has specific processes available for International students.
When to expect your refund
Refunds are issued by cheque made payable to the student. The exception to this is refunds issued where a third party was invoiced. In those instances, the refund will be made payable to the third party.
While we normally strive to process refunds within four weeks plus mailing time, processing time may take a bit longer than usual during this period. We thank you for your patience and understanding. To assist in the timely processing of your refunds, please ensure your mailing address is up to date.
To update your mailing address:
- Log in to your myBCIT account
- Select Student Self Service
- Select Student Personal Information
- Select Update Your Personal Information
- Select Contact Information
- Select Update Mailing Address
- Click Update My Profile at the bottom of the page
If you have not received your refund for your apprenticeship program, please contact Apprentice Services at 604-456-8100.
For all other programs and courses, please contact Student Information and Enrolment Services at 604-434-1610 or toll free at 1-866-434-1610 (Canada and US only).
Canada Post has suspended delivery or is reporting delays to many international destinations. If your destination address is included on the International Suspensions list, please contact BCIT_FIN_Student_AR@bcit.ca list to determine an alternate refund method.