Browse the technology services we offer to students, faculty, staff and the BCIT community.
Software discounts may be available for eligible BCIT community members.
Set up accounts, update logins and passwords. Add, change or modify access permissions.
Administrative systems such as Banner, Cherwell, myBCIT and more.
Institute reports including the Cognos enterprise reporting tool, and website analytics and statistics.
Request or reassign IT equipment. Get help with software licensing, departmental printing, or a computer refresh.
Access academic software, computer labs, and printing. Request virtual servers and accessible workstations.
Outlook or myBCIT email requests. Update group distribution lists and room calendars.
Multi-Factor Authentication (MFA)
Get help with your next digital project. Improve the user experience (UX) and performance of your digital products, tools and services
Request VPN (virtual private network) for remote access to BCIT systems. Set up wired and WiFi network connections.
Meet and collaborate online through video conferencing (Zoom and Webex), document sharing (OneDrive), shared network folders, and the intranet (Loop).
Contact directory, desktop phones, voicemail, conferencing and chat (Jabber).
Update content on the bcit.ca website. Request a new website or online form. Get training on the WordPress content management system.
If you can't find the service you were looking for in our catalogue, our service desk can assist you with getting the help you need.