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Need to troubleshoot a technology problem or request support? We’re here to help.

Upcoming Service Desk Closures

Please note that the IT Service Desk will be closed as follows:

Team Meeting

  • Every Wednesday from 2:15pm to 3:45pm

Departmental Meeting

  • Thursday, May 30th, 2024 from 9:45am to 11:00am

Technology Service Desk

The ITS Service Desk is part of the Technology Service Desk, if you are looking for support from our partner departments please visit:

ITS Service Desk – Burnaby Campus

Location: SE12–205 (Between the Library and Tim Horton’s)

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Hours

As of May 21st, 2024 (except BCIT Holidays)

Day of week Services Hours
Monday to Friday Phone, Walk-in 8:00 a.m. to 5:30 p.m.
Instructor Hotline 8:00 a.m. to 9:30 p.m.
Closed 2:30 p.m. to 3:30 p.m. on Wednesdays
Saturday Phone, Instructor Hotline Closed
Sunday Phone, Instructor Hotline Closed

ITS Service Desk Hours – Downtown Campus

Location: 5th Floor – Room 559

Hours

Until May 31st, 2024 (except BCIT Holidays)

Day of week Services Hours
Monday to Friday Phone

Walk-in  (DTC-559)

Instructor Hotline

8:00 a.m. to 5:30 p.m.

8:30 a.m. to 8:00 p.m.

8:00 a.m. to 9:30 p.m.

Service Catalogue

https://www.bcit.ca/it-services/services

24×7
Closed 2:30 p.m. to 3:30 p.m. on Wednesdays
Saturday Phone

Walk-in (DTC-559)

Instructor Hotline

Closed

8:30 a.m. to 4:30 p.m.

Closed

Sunday Phone

Walk-in (DTC-559)

Instructor Hotline

Closed

8:30 a.m. to 4:30 p.m.

Closed