BCIT provides mobility devices to staff who are assigned one for business purposes. Devices are primarily assigned to managers, supervisors, or individuals on-call and/or performing field work.
Device holders must contact their department’s Mobility Coordinator for new devices, plan changes, device re-assignments, missing or damaged devices. For general support and assistance connecting your device to the BCIT WiFi, please contact the ITS Service Desk.
Mobility Coordinators can make requests through this catalogue to IT Services in support of departmental mobility device management. This includes mobility coordinator updates, device re-assignments, and billing issues.
Make a request
- Report an issue to the IT Service Desk
For assistance with your corporate device - Request to update a Mobility Coordinator
Do you need to onboard/offboard a Mobility Coordinator? - Request to reassign a corporate mobile device
Has a corporate mobile device changed ownership? Let us know! - Request billing assistance (Mobility Coordinator only)
Need help understanding your department’s corporate mobility bill?
Designed for
Mobility coordinators and device holders
Availability
Support staff are available during our business core hours: 8:30 am – 4:30 pm Monday to Friday.
Support
Contact the IT Service Desk.
Getting started
Please contact your departmental mobility coordinator for more information about:
- Getting a device
- Mobility user agreement
- Plan overview
- Excess charges
Cost
Cost will be determined based on device and plan and must be approved by your department’s Mobility Coordinator.
All costs will be paid for by your department.
IT policies
Acceptable Use and Information Security policies apply to all BCIT information and computing.