Your BCIT email and password are the keys to accessing a diverse range of employee-related services and resources. Access to most IT services is automatically provisioned, while select services must be requested.
BCIT’s Identity and Access Management (IDM) practice leverages role-based access to ensure that employees have the appropriate level of access to the IT services and the information they need – no more, no less. Additional access to services and resources is granted on a case-by-case basis and requires approval.
If you have forgotten your password, go to the Sign-in page to reset it.
Make a request
- Report an issue
Need assistance with your account? Let us know.
- Request a password reset
If you are unable to reset your password yourself, we can help! To self-serve, reset your password.
- Request new employee setup (requires approval)
Have a new employee? Request access.
- Request access to a system or file directory (requires approval)
Already have an account and need access to an IT service?
- Request an account extension (requires approval)
Has your account access expired but you still need to conduct BCIT business?
- Request a change to the Cherwell IT Approver List (requires approval)
Have a new approver? Request to add them to the Cherwell IT Approver List.
Some automated account creation systems, such as the IDM system, are available 24/7. Employees can also reset their account passwords online 24/7. Account-creation support staff are available during our business core hours: 8:30 am – 4:30 pm Monday to Friday.
This service may be unavailable during select scheduled maintenance windows.
Contact the IT Service Desk.
Are you a new employee? You will need your BCIT login credentials (primary BCIT email address and password) to log in to most BCIT systems. Read more about logging in to BCIT tools and systems.
Many systems can be accessed via our authentication portal.
There are no additional costs associated with this service.