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BCIT uses Cisco Unity voicemail, a centralized electronic system, which can store messages from telephone callers. Voicemail can be configured for individuals, departments and groups of people. All voicemail inboxes are associated with a BCIT phone extension number.


  • Access your voicemail via telephone, email (using Cisco Viewmail), or through Jabber
  • Voicemail can be retrieved up to 7 days after it is moved to deleted folder
  • Voicemail can be forwarded and shared
  • Record primary and alternate (out-of-office) inbox greetings

Make a request

Designed for

Employees, contractors, and affiliates



24 hours a day / 7 days a week / 365 days a year

This service may be unavailable during select scheduled maintenance windows.



Contact the IT Service Desk.

Getting started

Administrative Assistance or Program Assistants can request telephony services on behalf of new employees.

Contractors and affiliates must get be sponsored and approved by a BCIT employee.


There are no additional costs associated with this service.

IT policies

Acceptable Use and Information Security policies apply to all BCIT information and computing.