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For employees


The new SSEM Storefront portal within the Cherwell Service Management site was implemented on July 12, 2022. The migration to this system provides a streamlined approach to service delivery and will result in eliminating requests that previously came through ShareSpace. Visit and bookmark

The key and card access request system for all campuses is managed by the Safety, Security and Emergency Management (SSEM) office.

Requests are submitted by the authorized requestor(s) of the department or school, using the brand new SSEM Storefront.

If you require key or card access, contact your Operations Manager for the name of the authorized requestor(s) of your area, or for the area required.

BCIT Employees wanting to become an authorized requestor should submit a request for authority through the Access Control catalogue on the SSEM Storefront.

The following types of requests can be made using the request system ShareSpace:

  • Key order requests
  • Lock repairs
  • Lock re-keying
  • Lock system updates/changes
  • Lock installations
  • Locksmith work requests
  • Card access requests and cancellations
  • After-hours building access (students only)

For students

A BCIT Student card is required for card access or key pick up.

Student’s requiring keys or card access must contact their instructor or program coordinator who will make a request on their behalf.