Key Contacts

Student Information and Enrolment Services

The Student Information and Enrolment Services team is your first point of contact with BCIT. Customer Service Representatives can assist with:

Contact us online, by phone or in-person.

Burnaby Office: Please note that Student Information and Enrolment Services will be closed for below hours:
  • 8:00 am - 10:30 am on December 5, 2018
  • 3:00 pm - 5:00 pm on December 11, 2018
  • 2:00 pm - 5:00 pm on December 14, 2018
Downtown Office: Student Information and Enrolment Services, Bookstore, and AV Services will be closed from Saturday, December 22, 2018 to Wednesday, January 2, 2019.
Aerospace Technology Campus: Cashiering services are available between 11:00 am and 1:00 pm on Tuesdays, Wednesdays, and Thursdays.

Reach us online

If you have a general question, ask us!

If you're wondering whether or not we've received your application, you can check your application status online.

If you have a specific question about a program, use the "contact us" form on the program's web page.

Contact us by phone

Key phone numbers
Information 604-434-1610
8:00 am - 5:00 pm, Monday - Friday
Information - toll free 1-866-434-1610
Canada and United States only
Fax: Full-time programs 604-431-6917
Fax: Course registration 604-430-1331

Visit us in person

Burnaby Campus

Burnaby Campus
Building SW1 - First Floor
3700 Willingdon Avenue
Burnaby BC
V5G 3H2

Burnaby Office: Please note that Student Information and Enrolment Services will be closed for below hours:
  • 8:00 am - 10:30 am on December 5, 2018
  • 3:00 pm - 5:00 pm on December 11, 2018
  • 2:00 pm - 5:00 pm on December 14, 2018

Note: Pay parking is available by credit card only, including pre-paid credit cards.  See more on the Parking page.

Regular hours
Monday to Friday 8:00 am - 5:00 pm Last service intake: 4:45 pm
Saturday, Sunday and Statutory holidays Closed  
Extended hours for 2019
First week of part-time studies term start
  • January 7 - 10
  • April 8 - 11
  • September 9 - 12

Winter term
Spring term
Fall term

Monday to Thursday 8:00 am - 7:00 pm (office hours)
8:00 am - 5:00 pm (telephone inquiries)
Friday 8:00 am - 5:00 pm (office hours)
8:00 am - 5:00 pm (telephone inquiries)
Saturday, Sunday and Statutory holidays Closed  

Downtown Campus

Downtown Campus
555 Seymour Street
Vancouver, BC
V6B 3H6

Downtown Office: Student Information and Enrolment Services, Bookstore, and AV Services will be closed from Saturday, December 22, 2018 to Wednesday, January 2, 2019.
Regular hours
Monday to Thursday 9:00 am - 5:00 pm Last service intake: 4:45 pm
Friday 8:30 am - 4:30 pm Last service intake: 4:15 pm
Saturday, Sunday and Statutory holidays Closed  
Extended hours Fall 2018
First two weeks of part-time studies term start: September 10 - 21
Monday to Thursday 9:00 am - 6:00 pm Last service intake: 5:45 pm
Friday 8:30 am - 4:30 pm Last service intake: 4:15 pm
Saturday, Sunday and Statutory holidays Closed  
Summer hours
June 18 - August 31
Monday to Friday 8:30 am - 4:30 pm Last service intake: 4:15 pm
Saturday, Sunday and Statutory holidays Closed  

Marine Campus

Marine Campus
265 West Esplanade
North Vancouver BC V7M 1A5

*Marine training courses only

Phone: 604-453-4111
Fax: 604-985-2862

Regular hours
Monday 8:30 am - 3:00 pm
Tuesday to Friday 8:30 am - 3:30 pm
Saturday, Sunday and Statutory holidays Closed

Aerospace Technology Campus

Aerospace Technology Campus 
Room 120 - 3800 Cessna Drive
Richmond BC V7B 0A1 

Aerospace Technology Campus: Cashiering services are available between 11:00 am and 1:00 pm on Tuesdays, Wednesdays, and Thursdays.

*Aerospace training programs only

Phone: 604-419-3777

Regular hours
Monday to Friday 8:00 am - 4:00 pm
Saturday, Sunday and Statutory holidays Closed