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Part-time Certificate 6945cert

Quality and Process Management

Fall 2020 Delivery Mode: ONLINE

  • This program will be delivered online for the Fall semester.
  • Your education is our priority and we will continue to deliver the applied instruction, collaborative experience, and industry connections that you expect from BCIT.

The ability to deliver on customer needs is a fundamental requirement of every business.

Are you interested in:

  • Helping businesses adapt to changing needs?
  • Ensuring businesses can deliver to customers?
  • Improving businesses' ability to gain and maintain competitive advantage?

The quality function is a critical part of every type of organization, including manufacturing, service, healthcare, and non-profit. This program is designed for people wanting to work in quality related jobs (quality engineering, quality control, quality assurance), and to add critical skill sets to people working in a wide variety of operations positions (supply chain, logistics, production/service delivery).

Learning from experienced professionals you will gain hands on skills in:

  • Quality planning and control: How organizations ensure that their processes and products meet customer needs.
  • Quality management systems, risk management, and auditing: How organizations implement structural change that helps the business compete.
  • Lean Six Sigma and process improvement: How organizations change to meet the challenge of changing global markets.
  • Leadership and teambuilding: How to leverage key resources in the organization.

The quality-related courses in this program will also assist you, depending on experience, to write a variety of Certification Examinations of the American Society for Quality (ASQ) including:

  • Certified Quality Improvement Associate
  • Certified Quality Process Analyst
  • Certified Six Sigma (Yellow, Green, Black)
  • Certified Quality Engineer
  • Certified Manager of Quality and Operational Excellence

Find out more about the career training you’ll get in the Program Details.

What grads can do

With the hands-on professional development you get at BCIT, you will be fully prepared to apply your skills. Whether to enhance existing skills for your current position, move into a quality function, or to begin your path toward senior levels of an organization, you will have the skills and confidence for a successful career.

To learn more about the specific opportunities awaiting you, visit the Graduating and Jobs page.

Program Entry

About Part-time Studies

Take a single course, or work towards a credential — all at a pace that's right for you.

Part-time courses are offered in a variety of scheduling formats, including at night or on weekends, flexible day time delivery, or you can opt for distance or online learning. If you meet the prerequisites and there's space available, you can register for a course immediately. Courses are offered in each of three terms: Fall (September), Winter (January) and Spring/Summer (April).

To apply to a Part-time Studies program and earn your credential, you simply need to complete a Part-time Program Declaration Request. Applications are processed throughout the year.

Applicants to the BCIT School of Business are required to have completed two years of full-time study in high school or post-secondary program in English in an English speaking country. If you do not have English 12 and have not studied in an English-speaking country, you will need to demonstrate your skills in reading, writing, speaking, and listening. For information on English equivalencies, testing and upgrading options, visit:

International applicants:

Learn about eligibility requirements to study and work in Vancouver.

Application processing

Ongoing throughout the year.

Program declaration

Declaring your Part-time Studies program ensures that BCIT is aware of your intent to complete a program as it is currently outlined and provides you the opportunity to apply for transfer credit.
Learn more about program declaration

To submit your declaration:

  • Answer all questions completely.
  • If required, convert transcripts and documents to PDF files.
  • Have a credit card ready to pay the application fee.
Declare Now

Upon approval, a program plan letter will be sent to you confirming your program of study. Please allow approximately eight weeks for processing.

Scheduled intakes

Ongoing Part-time Studies intakes: January, April and September.

Costs & Supplies

Tuition fees

Please see the Part-time Studies Tuition & Fees page for information on part-time tuition fees.

Financial assistance

Financial assistance may be available for this program. For more information, please contact Student Financial Aid and Awards.

Courses

This program gives you the core skills for effective quality management while also giving you the chance to choose electives that most closely relate to your personal goals and career. You’ll train with industry professionals for the most practical, current knowledge on topics like quality control methods, technical reports, and more.

Program matrix

Check current availability of courses for this program.

1. Required Courses: Credits
  COMM 2203 Business and Technical Reports 3.0
  OPMT 1106 Quality Mangement Fundamentals 3.0
  OPMT 1187 Project Management Essentials 3.0
  OPMT 1198 Operations Management Fundamentals 3.0
  OPMT 2098 Quality Planning & Control 3.0
  OPMT 2298 Business Process Improvement 3.0
  OPMT 3306 Quality Management Systems 3.0
  OPMT 3345 Quality Auditing 3.0
  OPMT 4699 Enterprise Performance Management 3.0
 
2. Complete 18.0 credits from the following list of electives: Credits
  BUSA 4705 Leading People and Teams Across Cultures 4.0
  OPMT 1192 Inventory Planning and Control 3.0
  OPMT 1197 Statistics for Business and Industry 4.5
  OPMT 1710 Introduction to Lean Concepts 3.0
  OPMT 1720 Lean Six Sigma Tools For Process Improvement 3.0
  OPMT 2510 Project Quality and Risk Management 3.0
  OPMT 2515 Project Communication and Team Management 3.0
  OPMT 2715 Lean Leadership & Advanced Applications 4.5
  OPMT 2730 Six Sigma For Quality Management 3.0
 
Total Credits: 45.0

Check current availability of courses for this program.

Transfer credit

Do you have credits from another BC/Yukon post-secondary school? Do you want to know if they transfer to courses here at BCIT? Check out BCIT's Transfer Equivalency Database to find out.

Program Details

Under the influence of global markets and international competition, the quality of products, services, and processes have acquired a new level of significance as a business strategy.

The aim of the Certificate in Quality and Process Management is to develop job ready graduates with expertise in the rigorous and analytical application of quality tools and methodologies to manage and improve business. The program goals are that by the end of the program, graduates are able to:

  • Apply a suite of knowledge, methodologies, and skills required to select, plan, execute, and control the quality management function in a business or organization, including:
    • Apply quality planning and control methods including the construction of quality plans.
    • Apply methodologies and tools to improve business processes.
    • Describe the elements of a good quality management system and assess and close gaps in current performance.
    • Apply quality auditing techniques to assess compliance to various quality standards.
  • Analyze the quality function requirements in the strategic context of an organization and the external environment.
  • Outline the role of project and change management in the implementation of quality management techniques.
  • Illustrate the importance of leadership, team skills, and communication in managing and improving product and process quality.

See a list of specific courses.

Program location

Burnaby Campus
3700 Willingdon Avenue
Burnaby, BC

Downtown Campus
555 Seymour Street
Vancouver, BC

Many courses are also offered through distance and online learning.

Graduating & Jobs

At BCIT, you will develop the skills, knowledge, and confidence to work effectively:

  • to advance your career and versatility within your organization, or
  • to start a new career in the quality field.

A variety of opportunities exist from entry level to senior roles. Some job opportunities include:

  • Quality Manager
  • Quality Improvement Specialist
  • Process Improvement Specialist
  • Continuous Improvement Specialist
  • Quality Engineer
  • Supplier Quality Assurance
  • Product Manager
  • Quality Inspector
  • Quality Analyst
  • Quality Control Supervisor

Certifications

The quality-related courses in this program will also assist you (depending on experience) to write a variety of Certification Examinations of the American Society for Quality (ASQ) including:

  • Certified Quality Improvement Associate
  • Certified Quality Process Analyst
  • Certified Six Sigma (Yellow, Green Black)
  • Certified Quality Engineer
  • Certified Manager of Quality and Operational Excellence

Apply for graduation

Upon successful completion of all program requirements, complete an Application for BCIT Credential [PDF] and submit it to Student Information and Enrolment Services.

Allow approximately six to eight weeks for processing.

All financial obligations to the Institute must be met prior to issuance of any credential.

Contact Us

Ruth MacKay
Part-time Studies Program Assistant - Operations Management
604-412-7417 | Ruth_MacKay@bcit.ca

Ron Wlock
Part-time Studies Coordinator - Operations Management
604-432-8991 | Ron_Wlock@bcit.ca

Contact a Part-time Studies Program Advisor with the BCIT program name in the subject line if you have a question about:
  • Course selection and program planning
  • Declaring your program
  • Making changes to your approved program plan
  • Applying for transfer credit and advanced placement
  • Laddering options
  • Job placement and graduate outcomes
  • Student life

Questions or comments?

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The personal information on this form is collected under the authority of the College and Institute Act (RSBC 1996, Ch.52). BCIT will use this information to communicate with you regarding relevant BCIT programs, courses and services. This information is only used by authorized BCIT staff. Email communication sent to and from BCIT is routed through the United States of America. If you have any questions about BCIT's collection and use of this information, please contact BCIT’s manager of Information Access and Privacy.

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Important Updates to Part-time Studies

1) Need to waitlist for a School of Business course? Find out more.

2) English Requirement: Find out more.