- International Fees
International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.
Course details
Quality planning is a critical element of delivering products and services that meet and exceed customer requirements. This course covers the basic elements of quality planning and control in both manufacturing and service organizations. Topics include the meaning of quality, customer requirements, quality systems and the context for quality planning, design for quality, quality plans, process control techniques, and documentation for quality systems.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
3.0
Domestic fees
$727.42
Course offerings
Fall 2023
Below is one offering of OPMT 2098 for the Fall 2023 term.
CRN 48171
Duration
Mon Sep 11 - Mon Dec 11 (11 weeks)
- 11 weeks
- CRN 48171
- Domestic fees $727.42International fees are typically three times the amount of domestic fees.
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Sep 11 - Dec 11 | Mon | 18:30 - 22:00 | Burnaby SE06 Rm. 108 |
Instructor
Vanessa McCormick
Course outline
Domestic fees
$727.42
Important information
- International fees are typically three times the amount of domestic fees. Exact cost will be calculated upon completion of registration.
-
No class on Monday, Oct 2, Mon Oct 9 and Monday Nov 13
Status
In Progress
This course offering is in progress. Please check back next term or subscribe to receive email updates.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Describe the planning and work elements for a typical quality control system.
- Apply applicable techniques to determine customer requirements.
- Identify product design strategies that lead to customer satisfaction.
- Describe how quality function deployment is used to improve quality.
- Construct a quality plan for a product, process, project or contract.
- Describe the working relationship between a supplier and purchaser that facilitates quality.
- Evaluate tools used to manage quality.
- Describe the different performance measures applicable to quality control.
Effective as of Fall 2020
Related Programs
Quality Planning & Control (OPMT 2098) is offered as a part of the following programs:
School of Business + Media
- Quality and Process Management
Certificate Part-time
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Programs and courses are subject to change without notice.