- International Fees
International fees are typically 3.12 times the domestic tuition. Exact cost will be calculated upon completion of registration.
Course Overview
Quality planning is a critical element of delivering products and services that meet and exceed customer requirements. This course covers the basic elements of quality planning and control in both manufacturing and service organizations. Topics include the meaning of quality, customer requirements, quality systems and the context for quality planning, design for quality, quality plans, process control techniques, and documentation for quality systems.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
3.0
Domestic fees
$754.77
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Describe the planning and work elements for a typical quality control system.
- Apply applicable techniques to determine customer requirements.
- Identify product design strategies that lead to customer satisfaction.
- Describe how quality function deployment is used to improve quality.
- Construct a quality plan for a product, process, project or contract.
- Describe the working relationship between a supplier and purchaser that facilitates quality.
- Evaluate tools used to manage quality.
- Describe the different performance measures applicable to quality control.
Effective as of Fall 2020
Related Programs
Quality Planning & Control (OPMT 2098) is offered as a part of the following programs:
- Indicates programs accepting international students.
- Indicates programs with a co-op option.
School of Business + Media
- Quality and Process Management
Certificate Part-time
Course Offerings
Fall 2024
Below is one offering of OPMT 2098 for the Fall 2024 term.
CRN 48171
Dates
Mon Sep 09 - Mon Dec 09
- 11 weeks
- CRN 48171
- Domestic fees $754.77
Status
Full
This course offering is full. Please check back next term or subscribe to receive email updates.
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Sep 09 - Dec 09 | Mon | 18:30 - 22:00 | Burnaby SE12 Rm. 309 |
Instructor
Vanessa McCormick
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Important information
- International fees are typically 3.12 times the domestic tuition. Exact cost will be calculated upon completion of registration.
- No class on Sept 30, Oct 14 and Nov 11
Programs and courses are subject to change without notice.