Overview
The part-time Quality and Process Management Certificate equips you with skills in quality planning and control, quality management systems, risk management, auditing, Lean Six Sigma, process improvement, leadership, and more. It's ideal for quality-related roles and adds critical skills for supply chain, logistics, and production delivery.
The quality function is a critical part of every type of organization, including manufacturing, service, healthcare, and non-profit. This program is designed for people wanting to work in quality related jobs (quality engineering, quality control, quality assurance), and to add critical skill sets to people working in a wide variety of operations positions (supply chain, logistics, production/service delivery).
Are you interested in:
- Helping businesses adapt to changing needs?
- Ensuring businesses can deliver to customers?
- Improving businesses’ ability to gain and maintain competitive advantage?
Learning from experienced professionals you will gain hands on skills in:
- Quality planning and control: How organizations ensure that their processes and products meet customer needs.
- Quality management systems, risk management, and auditing: How organizations implement structural change that helps the business compete.
- Lean Six Sigma and process improvement: How organizations change to meet the challenge of changing global markets.
- Leadership and teambuilding: How to leverage key resources in the organization.
The quality-related courses in this program will also assist you, depending on experience, to write a variety of Certification Examinations of the American Society for Quality (ASQ) including:
- Certified Quality Improvement Associate
- Certified Quality Process Analyst
- Certified Six Sigma (Yellow, Green, Black)
- Certified Quality Engineer
- Certified Manager of Quality and Operational Excellence
Find out more about the career training you’ll get in the Program Details.
What grads can do
With the hands-on professional development you get at BCIT, you will be fully prepared to apply your skills. Whether to enhance existing skills for your current position, move into a quality function, or to begin your path toward senior levels of an organization, you will have the skills and confidence for a successful career.
To learn more about the specific opportunities awaiting you, visit the Graduating and Jobs page.
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Entrance Requirements
About Flexible Learning
Take a single course or work towards a credential at your own pace.
Part-time courses are offered in various scheduling formats, including at night or on weekends, flexible daytime delivery, or you can opt for distance or online learning. If you meet the prerequisites and there’s space available, you can register for a course immediately. Courses are offered in each of three terms: Fall (September), Winter (January), and Spring/Summer (April).
To earn your credential, you must complete a Part-time Program Declaration Request. Applications are processed throughout the year.
Application processing
Ongoing throughout the year.Entrance requirements
Declarations submitted for program intakes beginning April 1, 2025 or later will be evaluated using the English Language Proficiency (ELP) requirement below.
- English language proficiency: Category 2 – English Studies 12 (67%) or equivalent
International applicants
This program is available to international applicants. A valid study permit is required prior to starting the program.
Program declaration
Declaring your Flexible Learning (Part-time Studies) program ensures that BCIT is aware of your intent to complete a program as it is currently outlined and provides you the opportunity to apply for transfer credit.
To submit your declaration:
- Answer all questions completely.
- If required, convert transcripts and documents to PDF files.
- Have a credit card ready to pay the application fee.
Declare Now
Upon approval, a program plan letter will be sent to you confirming your program of study. Please allow approximately eight weeks for processing.
Scheduled Intakes
Ongoing Flexible Learning (Part-time Studies) intakes: January, April, and September.
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Costs & Supplies
Tuition fees
Flexible Learning (Part-time Studies) tuition is charged on a course-by-course basis. Please see the Flexible Learning Tuition & Fees page for more information on domestic and international tuitions.
Financial assistance
Financial assistance may be available for this program. For more information, please contact Student Financial Aid and Awards.
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Courses
Important updates to Flexible Learning
English Requirement: Find out more.
This program gives you the core skills for effective quality management while also giving you the chance to choose electives that most closely relate to your personal goals and career. You’ll train with industry professionals for the most practical, current knowledge on topics like quality control methods, technical reports, and more.
Program matrix
Check current availability of courses for this program.
1. Required Courses: | Credits | ||
---|---|---|---|
COMM 2203 | Business and Technical Reports | 3.0 | |
OPMT 1106 | Quality Management Fundamentals | 3.0 | |
OPMT 1187 | Project Management Essentials | 3.0 | |
OPMT 1198 | Operations Management Fundamentals | 3.0 | |
OPMT 2098 | Quality Planning & Control | 3.0 | |
OPMT 2298 | Business Process Improvement | 3.0 | |
OPMT 3306 | Quality Management Systems | 3.0 | |
OPMT 3345 | Quality Auditing | 3.0 | |
OPMT 4699 | Enterprise Performance Management | 3.0 | |
2. Complete 18.0 credits from the following list of electives: | Credits | ||
BSUS 1110 | Introduction to Sustainable Business Management | 4.0 | |
BUSA 4705 | Leading People and Teams Across Cultures | 4.0 | |
OPMT 1130 | Business Statistics | 5.5 | |
OPMT 1173 | Agile Project Management | 3.0 | |
OPMT 1192 | Inventory Planning and Control | 3.0 | |
OPMT 1710 | Introduction to Lean Concepts | 3.0 | |
OPMT 2510 | Project Quality and Risk Management | 3.0 | |
OPMT 2515 | Project Communication and Team Management | 3.0 | |
OPMT 4341 | Theory of Constraints | 2.0 | |
Total Credits: | 45.0 |
Check current availability of courses for this program.
Transfer credit
Do you have credits from another BC/Yukon post-secondary school? Do you want to know if they transfer to courses here at BCIT? Check out BCIT's Transfer Equivalency Database to find out.
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Program Details
Under the influence of global markets and international competition, the quality of products, services, and processes have acquired a new level of significance as a business strategy.
The aim of the Certificate in Quality and Process Management is to develop job ready graduates with expertise in the rigorous and analytical application of quality tools and methodologies to manage and improve business. The program goals are that by the end of the program, graduates are able to:
- Apply a suite of knowledge, methodologies, and skills required to select, plan, execute, and control the quality management function in a business or organization, including:
- Apply quality planning and control methods including the construction of quality plans.
- Apply methodologies and tools to improve business processes.
- Describe the elements of a good quality management system and assess and close gaps in current performance.
- Apply quality auditing techniques to assess compliance to various quality standards.
- Analyze the quality function requirements in the strategic context of an organization and the external environment.
- Outline the role of project and change management in the implementation of quality management techniques.
- Illustrate the importance of leadership, team skills, and communication in managing and improving product and process quality.
See a list of specific courses.
Program delivery
Blended: This program is delivered partly on campus and partly online.
Program location
Courses may be offered at the following locations:
Burnaby Campus
3700 Willingdon Avenue
Burnaby, BC
Downtown Campus
555 Seymour Street
Vancouver, BC
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Graduating & Jobs
At BCIT, you will develop the skills, knowledge, and confidence to work effectively:
- to advance your career and versatility within your organization, or
- to start a new career in the quality field.
A variety of opportunities exist from entry level to senior roles. Some job opportunities include:
- Quality Manager
- Quality Improvement Specialist
- Process Improvement Specialist
- Continuous Improvement Specialist
- Quality Engineer
- Supplier Quality Assurance
- Product Manager
- Quality Inspector
- Quality Analyst
- Quality Control Supervisor
Certifications
The quality-related courses in this program will also assist you (depending on experience) to write a variety of Certification Examinations of the American Society for Quality (ASQ) including:
- Certified Quality Improvement Associate
- Certified Quality Process Analyst
- Certified Six Sigma (Yellow, Green Black)
- Certified Quality Engineer
- Certified Manager of Quality and Operational Excellence
Graduate employment outcomes
The BCIT student outcomes report presents summary findings from the annual survey of former students administered by BC Stats one to two years after graduation. These reports combine the last three years of available results for the 2021-2023 BCIT Outcomes Surveys of 2020-2022 graduates and for Degree 2019-2021 graduates. The reports are organized into three-page summaries containing information on graduates’ labour market experiences and opinions regarding their education. More detailed information can be accessed at the BC Student Outcomes website.
To view these results, you may need to have the Adobe Acrobat Reader installed in your Web browser.
Apply for graduation
Upon successful completion of all program requirements, complete an Application for BCIT Credential [PDF] and submit it to Student Information and Enrolment Services.
Allow approximately six to eight weeks for processing.
All financial obligations to the Institute must be met prior to issuance of any credential.
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Contact Us
Ruth MacKay
Flexible Learning Program Assistant – Operations Management
Tel: 604-412-7417
Email: Ruth_MacKay@bcit.ca
Juan Azmitia
Flexible Learning Coordinator – Operations Management
Tel: 604-453-4005
Email: Juan_Azmitia@bcit.ca
Contact a Flexible Learning Program Advisor with the BCIT program name in the subject line if you have a question about:
- Course selection and program planning
- Declaring your program
- Making changes to your approved program plan
- Applying for transfer credit and advanced placement
- Laddering options
- Job placement and graduate outcomes
- Student life
Questions or comments?
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Programs and courses are subject to change without notice.