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Overview

Delivery mode: Online

  • This program will be delivered online during COVID-19.
  • Your education is our priority and we will continue to deliver the applied instruction, collaborative experience, and industry connections that you expect from BCIT.

The ability to deliver on customer needs is a fundamental requirement of every business.

Are you interested in:

  • Helping businesses adapt to changing needs?
  • Ensuring businesses can deliver to customers?
  • Improving businesses’ ability to gain and maintain competitive advantage?

The quality function is a critical part of every type of organization, including manufacturing, service, healthcare, and non-profit. This program is designed for people wanting to work in quality related jobs (quality engineering, quality control, quality assurance), and to add critical skill sets to people working in a wide variety of operations positions (supply chain, logistics, production/service delivery).

Learning from experienced professionals you will gain hands on skills in:

  • Quality planning and control: How organizations ensure that their processes and products meet customer needs.
  • Quality management systems, risk management, and auditing: How organizations implement structural change that helps the business compete.
  • Lean Six Sigma and process improvement: How organizations change to meet the challenge of changing global markets.
  • Leadership and teambuilding: How to leverage key resources in the organization.

The quality-related courses in this program will also assist you, depending on experience, to write a variety of Certification Examinations of the American Society for Quality (ASQ) including:

  • Certified Quality Improvement Associate
  • Certified Quality Process Analyst
  • Certified Six Sigma (Yellow, Green, Black)
  • Certified Quality Engineer
  • Certified Manager of Quality and Operational Excellence

Find out more about the career training you’ll get in the Program Details.

What grads can do

With the hands-on professional development you get at BCIT, you will be fully prepared to apply your skills. Whether to enhance existing skills for your current position, move into a quality function, or to begin your path toward senior levels of an organization, you will have the skills and confidence for a successful career.

To learn more about the specific opportunities awaiting you, visit the Graduating and Jobs page.

Entrance Requirements

About Part-time Studies

Take a single course, or work towards a credential — all at a pace that’s right for you.

Part-time courses are offered in a variety of scheduling formats, including at night or on weekends, flexible day time delivery, or you can opt for distance or online learning. If you meet the prerequisites and there’s space available, you can register for a course immediately. Courses are offered in each of three terms: Fall (September), Winter (January) and Spring/Summer (April).

To apply to a Part-time Studies program and earn your credential, you simply need to complete a Part-time Program Declaration Request. Applications are processed throughout the year.

Applicants to the BCIT School of Business are required to have completed two years of full-time study in high school or post-secondary program in English in an English speaking country. If you do not have English 12 and have not studied in an English-speaking country, you will need to demonstrate your skills in reading, writing, speaking, and listening. For information on English equivalencies, testing and upgrading options, visit:

International applicants

Learn about eligibility requirements to study and work in Vancouver.

Costs & Supplies

Courses

Important updates to Part-time Studies

1) Need to waitlist for a School of Business + Media course? Find out more.
2) English Requirement: Find out more.

This program gives you the core skills for effective quality management while also giving you the chance to choose electives that most closely relate to your personal goals and career. You’ll train with industry professionals for the most practical, current knowledge on topics like quality control methods, technical reports, and more.

Program Details

Under the influence of global markets and international competition, the quality of products, services, and processes have acquired a new level of significance as a business strategy.

The aim of the Certificate in Quality and Process Management is to develop job ready graduates with expertise in the rigorous and analytical application of quality tools and methodologies to manage and improve business. The program goals are that by the end of the program, graduates are able to:

  • Apply a suite of knowledge, methodologies, and skills required to select, plan, execute, and control the quality management function in a business or organization, including:
    • Apply quality planning and control methods including the construction of quality plans.
    • Apply methodologies and tools to improve business processes.
    • Describe the elements of a good quality management system and assess and close gaps in current performance.
    • Apply quality auditing techniques to assess compliance to various quality standards.
  • Analyze the quality function requirements in the strategic context of an organization and the external environment.
  • Outline the role of project and change management in the implementation of quality management techniques.
  • Illustrate the importance of leadership, team skills, and communication in managing and improving product and process quality.

See a list of specific courses.

Graduating & Jobs

At BCIT, you will develop the skills, knowledge, and confidence to work effectively:

  • to advance your career and versatility within your organization, or
  • to start a new career in the quality field.

A variety of opportunities exist from entry level to senior roles. Some job opportunities include:

  • Quality Manager
  • Quality Improvement Specialist
  • Process Improvement Specialist
  • Continuous Improvement Specialist
  • Quality Engineer
  • Supplier Quality Assurance
  • Product Manager
  • Quality Inspector
  • Quality Analyst
  • Quality Control Supervisor

Certifications

The quality-related courses in this program will also assist you (depending on experience) to write a variety of Certification Examinations of the American Society for Quality (ASQ) including:

  • Certified Quality Improvement Associate
  • Certified Quality Process Analyst
  • Certified Six Sigma (Yellow, Green Black)
  • Certified Quality Engineer
  • Certified Manager of Quality and Operational Excellence

Contact Us

Ruth MacKay
Part-time Studies Program Assistant – Operations Management
604-412-7417 | Ruth_MacKay@bcit.ca

Ron Wlock
Part-time Studies Coordinator – Operations Management
604-432-8991 | Ron_Wlock@bcit.ca

Contact a Part-time Studies Program Advisor with the BCIT program name in the subject line if you have a question about:

  • Course selection and program planning
  • Declaring your program
  • Making changes to your approved program plan
  • Applying for transfer credit and advanced placement
  • Laddering options
  • Job placement and graduate outcomes
  • Student life

Questions or comments?

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