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Quality Management Systems OPMT 3306

Operations Management Course

Course details

​This course explores the key requirements of a quality management system using the ISO 9000 International Standards for quality management and quality assurance systems. The series consists of ISO 9000, 9001 and 9004. In addition, the course will define and explain the current ISO 9001:2015 standard with emphasis on the high-level clauses of Annex SL. Topics include the purpose and requirements of the ISO Standards, assessment of existing company operations relating to the standards, and steps required for implementation and registration to the ISO 9001 Standard.


  • No prerequisites are required for this course.





Course offerings

Fall 2023

Below is one offering of OPMT 3306 for the Fall 2023 term.

CRN 30964


Tue Sep 12 - Tue Nov 28 (11 weeks)

  • 11 weeks
  • CRN 30964
  • $497.50
Class meeting times
Dates Days Times Locations
Sep 12 - Nov 28 Tue 18:30 - 21:30 Online

Sandra Amador

Course outline




Important information
  1. Internet delivery format.
  2. Important Information: This is a synchronous course online course and you will be expected to be available and online on the posted days and times shown on your registration schedule. It is important you have a stable and consistent internet connection to access course content. Course content, type and quality of assignments, and general standards for this online course are the same as classroom courses. To be successful in this online course, plan to spend 7-10 hours per week on your studies, or more of it’s a condensed course, starting Week 1. Important course information will be sent to your myBCIT account prior to your course start date.

In Progress

This course offering is in progress. Please check back next term or subscribe to receive email updates.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Provide an introduction to the ISO 9000 International Standards for Quality Management and Quality Assurance.
  • Comprehend the relationship between the series of ISO 9000 standards.
  • Describe the objective of ISO 9000 and its relation to Quality Management.
  • Define the requirements of ISO 9001:2015 Quality Management System standard.
  • Interpret the common elements of implementation and the assessment process.
  • Recognise the key enhancements introduced through ISO 9001:2015 vs earlier versions of the standard.
  • Understand how risk-based thinking can be applied to a Quality Management System.
  • Recognise the Annex structured layer framework and its application.
  • Preparation steps for an ISO 9001:2015 internal or external audit.
  • Utilize the ISO 9000 Standards for Quality Improvement.

Effective as of Winter 2020

Related Programs

Quality Management Systems (OPMT 3306) is offered as a part of the following programs:

School of Business + Media

  1. Operations Management (Industrial Engineering Option)
    Certificate Part-time
  2. Operations Management (Management Engineering Option)
    Certificate Part-time
  3. Quality and Process Management
    Certificate Part-time


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