Course Overview
Continuous improvement is an organized approach to identifying opportunities for improvement that can help an organization meet its goals for increasing profits, reducing costs, and accelerating innovation. The approach is also used to enhance the quality of a product or service, and to improve safety. This course presents to Business Operations Management students & Project Management students basics of continuous process improvement via PDCA methodology. PDCA (Plan, Do, Check, Act) is a systematic approach to an ongoing review of workflows and outcomes to identify ways to improve them both. An emphasis will be placed on team problem solving approaches and the development of teamwork skills. This course provides an ideal foundation for students aspiring to pursue further education in continuous improvement via Lean, Kaizen or Six Sigma.
Prerequisite(s)
- 50% in OPMT 1198
Credits
3.0
Domestic fees
$561.80 - $633.98 See individual course offerings below for actual costs.
International fees are typically 3.4 times the domestic tuition. Exact cost will be calculated upon completion of registration.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Describe, at a basic level, continuous improvement as an operations strategy.
- Apply systematic problem-solving models to improve processes in an industrial setting.
- Identify conditions that indicate opportunities for improvement exists.
- Apply appropriate techniques to gather data.
- Apply analysis and creative techniques to synthesize alternatives.
- Evaluate alternatives and develop feasible solutions.
- Identify strategies to implement, improve and maintain change.
- Apply (at a beginning level) appropriate teamwork skills to work within project teams.
- Describe the use of teams in process improvement activities.
Effective as of Fall 2017
Related Programs
Business Process Improvement (OPMT 2298) is offered as a part of the following programs:
- Indicates programs accepting international students.
- Indicates programs eligible for students to apply for Post-graduation Work Permit (PGWP).
School of Business + Media
- Business Administration (General Option)
Diploma Part-time
- Business Analysis
Associate Certificate Part-time
- Operations Management (Facilities Management Option)
Certificate Part-time
- Operations Management (Industrial Engineering Option)
Certificate Part-time
- Operations Management (Management Engineering Option)
Certificate Part-time
- Operations Management (Materials Management Option)
Certificate Part-time
- Quality and Process Management
Certificate Part-time
Course Offerings
Fall 2026
Below are three offerings of OPMT 2298 for the Fall 2026 term.
CRN 50169
Dates
Sep 05 - Nov 21 Loading
- CRN 50169
- $605.81 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Sep 05 - Nov 21 | Sat | 09:30 - 12:30 | Burnaby NE01 Rm. 403 |
Duration
12 weeks
Instructor
Luis Lopez
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
Status
If you have any questions about this course, please contact us.
CRN 51518
Dates
Sep 07 - Nov 23 Loading
- CRN 51518
- $561.80 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Sep 07 - Nov 23 | N/A | N/A | Online |
Duration
12 weeks
Instructor
David Pepin
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Important information
- This course is asynchronous and does not require you to meet every week at a specific time, however, there will be specific timelines for assignments and exams. It is important you have a stable and consistent internet connection to access course content. Course content, type and quality of assignments, and general standards for this online course are the same as classroom courses. To be successful in this online course, plan to spend 7-10 hours per week on your studies, or more if it’s a condensed course, starting Week 1.
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
Status
If you have any questions about this course, please contact us.
CRN 48354
Dates
Sep 09 - Dec 09 Loading
- CRN 48354
- $633.98 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Sep 09 - Dec 09 | Wed | 18:00 - 21:00 | Burnaby SW01 Rm. 3150 |
Duration
12 weeks
Instructor
Sarb Verma
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Important information
- No class on Wed, Sept 30 and Wed, Nov 11
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
Status
If you have any questions about this course, please contact us.
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.