Course Overview
Continuous improvement is an organized approach to identifying opportunities for improvement that can help an organization meet its goals for increasing profits, reducing costs, and accelerating innovation. The approach is also used to enhance the quality of a product or service, and to improve safety. This course presents to Business Operations Management students & Project Management students basics of continuous process improvement via PDCA methodology. PDCA (Plan, Do, Check, Act) is a systematic approach to an ongoing review of workflows and outcomes to identify ways to improve them both. An emphasis will be placed on team problem solving approaches and the development of teamwork skills. This course provides an ideal foundation for students aspiring to pursue further education in continuous improvement via Lean, Kaizen or Six Sigma.
Prerequisite(s)
- 50% in OPMT 1198
Credits
3.0
Domestic fees
$550.50 - $593.44 See individual course offerings below for actual costs.
International fees are typically 3.25 times the domestic tuition. Exact cost will be calculated upon completion of registration.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Describe, at a basic level, continuous improvement as an operations strategy.
- Apply systematic problem-solving models to improve processes in an industrial setting.
- Identify conditions that indicate opportunities for improvement exists.
- Apply appropriate techniques to gather data.
- Apply analysis and creative techniques to synthesize alternatives.
- Evaluate alternatives and develop feasible solutions.
- Identify strategies to implement, improve and maintain change.
- Apply (at a beginning level) appropriate teamwork skills to work within project teams.
- Describe the use of teams in process improvement activities.
Effective as of Fall 2017
Related Programs
Business Process Improvement (OPMT 2298) is offered as a part of the following programs:
- Indicates programs accepting international students.
- Indicates programs eligible for students to apply for Post-graduation Work Permit (PGWP).
School of Business + Media
- Business Administration (General Option)
Diploma Part-time
- Business Analysis
Associate Certificate Part-time
- Operations Management (Facilities Management Option)
Certificate Part-time
- Operations Management (Industrial Engineering Option)
Certificate Part-time
- Operations Management (Management Engineering Option)
Certificate Part-time
- Operations Management (Materials Management Option)
Certificate Part-time
- Quality and Process Management
Certificate Part-time
Course Offerings
Spring/Summer 2026
Below are four offerings of OPMT 2298 for the Spring/Summer 2026 term.
CRN 66122
Dates
Apr 06 - Jun 22 Loading
- CRN 66122
- $550.50 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Apr 06 - Jun 22 | N/A | N/A | Online |
Duration
12 weeks
Instructor
David Pepin
Course outline
Important information
- This course is asynchronous, and does not require you to meet each and every week at a specific time, however, there will be specific timelines for assignments and exams. It is important you have a stable and consistent internet connection to access course content. Course content, type and quality of assignments, and general standards for this online course are the same as classroom courses. To be successful in this online course, plan to spend 7-10 hours per week on your studies, or more of it’s a condensed course, starting Week 1. Important course information will be sent to your myBCIT account prior to your course start date.
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
Status
If you have any questions about this course, please contact us.
CRN 67500
Dates
Apr 07 - Jun 23 Loading
- CRN 67500
- $593.44 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Apr 07 - Jun 23 | Tue | 18:30 - 21:30 | Burnaby SE06 Rm. 114 |
Duration
12 weeks
Instructor
Arda Akoglu
Course outline
Important information
- No class on Monday, May 18th
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
Status
If you have any questions about this course, please contact us.
CRN 68094
Dates
Apr 09 - Jun 25 Loading
- CRN 68094
- $593.44 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Apr 09 - Jun 25 | Thu | 18:00 - 21:00 | Burnaby SE06 Rm. 103 |
Duration
12 weeks
Instructor
Sarb Verma
Course outline
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
Status
If you have any questions about this course, please contact us.
CRN 67501
Dates
Apr 11 - Jun 27 Loading
- CRN 67501
- $593.44 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Apr 11 - Jun 27 | Sat | 09:00 - 12:00 | Burnaby SW01 Rm. 3150 |
Duration
12 weeks
Instructor
Luis Lopez
Course outline
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
Status
If you have any questions about this course, please contact us.
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.