Course Overview
Learn the principles and applications for a variety of quality system audits. Students engage in practicing audit skills that apply to real world applications by utilizing the power of small groups to plan, schedule, and report on audit results. Part of working in audit environments is dealing with opposing views or conflict; work to develop techniques for de-escalation and conflict resolution. Individual and group assignments enable applying a range of audit tactics in common use that prepare students for audits by major suppliers, customers, and agencies.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
3.0
Domestic fees
$565.17
International fees are typically 3.4 times the domestic tuition. Exact cost will be calculated upon completion of registration.
Learning Outcomes
Upon successful completion, the student will be able to:
- Determine the fundamental concepts of quality auditing.
- Differentiate between the ISO 9001 and other series of quality management systems in auditing.
- Identify the three basic audit types in internal and external applications.
- Describe quality planning and methodologies used to determine the key internal and external stakeholders of an organization.
- Practice conflict resolution, de-escalation, and communication techniques.
- Control risk through analysis and the use of models.
- Perform, at a basic level, the planning and work elements for a typical Quality Management audit.
Effective as of Winter 2021
Related Programs
Quality Auditing (OPMT 3345) is offered as a part of the following programs:
- Indicates programs accepting international students.
School of Business + Media
- Quality and Process Management
Certificate Part-time
Course Offerings
Fall 2026
Below is one offering of OPMT 3345 for the Fall 2026 term.
CRN 47095
Dates
Sep 10 - Nov 26 Loading
- CRN 47095
- $565.17 Domestic fees
Class meeting times
Duration
12 weeks
Instructor
David Muncaster
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Important information
- This is a synchronous online course and you will be expected to be available and online on the posted days and times shown on your registration schedule. It is important you have a stable and consistent internet connection to access course content. Course content, type and quality of assignments, and general standards for this online course are the same as classroom courses. To be successful in this online course, plan to spend 7-10 hours per week on your studies or more if it is a condensed course starting Week 1. Important course information will be sent to your myBCIT account prior to your course start date. ***Please note that the exams ONLY will be held in person at the Burnaby campus as follows: Thurs, Oct 15 1830-2130 and Thursday, Nov 26 1830-2130
Confirmation
Required
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Status
If you have any questions about this course, please contact us.
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.