Delivery mode: Online
- This program will be delivered online during COVID-19.
- Your education is our priority and we will continue to deliver the applied instruction, collaborative experience, and industry connections that you expect from BCIT.
Medical Office Assistants work as administrators in the health care sector, helping to make the entire office run smoothly. They possess strong client-service skills as well as excellent organization and communication skills.
This program is designed to give you applied, relevant knowledge about health care and the office setting to prepare you for work in the field. The Medical Office Assistant Associate Certificate includes a practicum to gain real-world experience and is one of BCIT’s more popular programs, with classes filling up quickly.
Turn your interest in medicine and working with others into a rewarding career as a Medical Office Assistant.
About the program
Employers value BCIT’s applied, job-ready approach to education and training. It’s the BCIT advantage that sets our graduates apart from the pack. Our courses are taught by knowledgeable and experienced instructors who are industry professionals.
- Build a solid foundation in medical office administration
- Flexible scheduling, with courses delivered evenings and weekends throughout the year, at BCIT’s Burnaby campus
- Hands-on industry practicum provides you with valuable experience and contacts
- Graduate 100% ready to start your career
Learn more about how this program prepares you for a new career as a Medical Office Assistant on the Program Details page.
Who should complete the Medical Office Assistant Associate Certificate?
This program might be for you if:
- You enjoy working with people
- You have excellent organizational and communication skills
- You’re interested in health care and the medical field
What grads can do
With the job-focused training you receive at BCIT, you will be completely prepared for work in medical offices from the day you graduate. You will have many options as employers are always seeking qualified applicants in several workplace settings including walk-in clinics, family practices, specialist offices, hospitals, and more.
Find out more about the new job opportunities awaiting you on the Graduating and Jobs page.
About Part-time Studies
Take a single course, or work towards a credential – all at a pace that’s right for you.
Part-time courses are offered in a variety of scheduling formats, including at night or on weekends, flexible day time delivery, or you can opt for distance or online learning. If you meet the prerequisites and there’s space available, you can register for a course immediately. Courses are offered in each of three terms: Fall (September), Winter (January), and Spring/Summer (April).
To apply for a Part-time Studies program and earn the credential, you simply need to complete a Part-time Program Declaration Request. Applications are processed throughout the year.
Applicants to the BCIT School of Business are required to have completed 2 years of full-time study in high school or a post-secondary program in English in an English speaking country. If you do not have English 12 and have not studied in an English-speaking country, you will need to demonstrate your skills in reading, writing, speaking, and listening. For information on English equivalencies, testing and upgrading options, visit:
- English Requirements and How to Meet Them
- Assessment Testing
Costs & Supplies
Important updates to Part-time Studies
Prepare for a rewarding career as a Medical Office Assistant. The courses in this program provide you with the essential skills to take on the everyday challenges and administrative responsibilities of medical offices. Your studies include medical billing practices, electronic medical records, anatomy and terminology, and transcription skills, among other topics. The program culminates with a practicum that provides you with hands-on training and real-world exposure to the day-to-day work environment of a Medical Office Assistant.
Please check the Program Details page for important information for students approaching the end of the program, and preparing for the MOA practicum.
Please note: part-time programs and courses are open enrolment and although we make every effort to accommodate demand, course registration cannot be guaranteed in every semester. High demand courses fill quickly and may result in students unable to register for a course that semester. Courses may also be cancelled due to low enrolment.
In the Medical Office Assistant Associate Certificate program, you will take courses carefully designed to provide you with the skills and resources necessary to be successfully employed in a variety of roles in health care. This popular program works around your schedule by offering classes on weekday evenings and occasionally on weekends.
Courses in the program cover:
- anatomy and terminology,
- medical documentation,
- medical billing,
- clinical procedures,
- transcription, and more.
By developing the key skills for a range of tasks, you’ll be prepared for responsibilities that can arise in any medical office, and therefore broadening your appeal to potential employers.
You’ll also participate in an 80-hour practicum to gain practical, hands-on work experience in a medical office setting.
Important practicum information
Register for the practicum as early as possible to allow time for you to meet the following requirements before you begin your practicum:
- Up-to-date immunizations are required
- A criminal record check must be obtained
- The St. John’s Ambulance two day Standard First Aid for Industry course OFA level 1 must be completed
If you are currently employed as a Medical Office Assistant, with permission of the Instructor you may be able to complete the practicum at your workplace.
Upon successful completion of the Medical Office Assistant Associate Certificate, you will be able to:
- Perform medical office tasks, including scheduling appointments, and documenting and maintaining medical records, while maintaining confidentiality, managing time effectively, showing professionalism, and being ethical.
- Assist physicians and prepare patients for examinations, clinical procedures, and tests.
- Manage the input and retrieval of data using electronic medical record software.
- Prepare bills for visits, supplementary items, and diagnostic procedures carried out in a medical office, a hospital, or home as dictated by the Medical Services Plan (MSP) of British Columbia.
- Create professional medical documents, letters, and emails that are respectful to the recipients and contain proper paragraphs, proper sentence structure, correctly spelled words and abbreviations, and correct grammar.
- Transcribe medical dictation in the correct format for medical letters, chart notes, history and physical reports, discharge summaries, operative and pathology reports, and miscellaneous medical reports.
- Apply critical thinking and problem solving techniques to resolve issues that can be found in a medical office.
- Demonstrate effective communication, interpersonal, and team skills in all work duties, where communication skills require clear spoken and written English, correct medical terminology, accurate spelling, and correct grammar.
- Demonstrate fluid computer literacy in Microsoft Office software.
- Name the organs, define the medical terminology, and describe the functions, the common disease processes, and symptoms that are associated with major body systems.
Graduating & Jobs
By developing the essential skills needed for a variety of jobs in medical offices, you will prepare for a successful, rewarding career. The courses, training, and hands-on practicum in the Medical Office Assistant Associate Certificate program all combine to give you the real-world, relevant skills and confidence you need to begin your future.
Some job opportunities include:
- Medical Office Assistant
- Medical Clerk
- Medical Receptionist
- Medical Record Specialist (EMR)
- Medical Billing Specialist
Faculty, Advisors & Staff
Our instructors are active industry professionals who provide current and first-hand knowledge in their areas of expertise. The material covered in the classroom directly relates to work that you will be performing in your future careers. This hands-on training with industry level tools and resources, as well as industry practicum, prepares you for a rewarding position as a Medical Office Assistant.
Part-time Studies Program Assistant
604-451-7198 | Angelina_Shine@bcit.ca
Part-time Studies Coordinator
604-456-1011 | Paul_Sawyer@bcit.ca
Contact a Part-time Studies Program Advisor with the BCIT program name in the subject line if you have a question about:
- Course selection and program planning
- Declaring your program
- Making changes to your approved program plan
- Applying for transfer credit and advanced placement
- Laddering options
- Job placement and graduate outcomes
- Student life
Questions or comments?
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Programs and courses are subject to change without notice.