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Course details

Develops personal problem-solving skills, with emphasis on role playing, teamwork and analysis by students acting in a variety of supervisory/management situations. Participant have the opportunity to practice skills that will enhance their effectiveness in working with people. These skills include effective listening, assertive communication and conflict resolution. Upon completion of the course, students should have a clear appreciation of the interpersonal skills required for effective supervision and management.

Prerequisite(s)

  • No prerequisites are required for this course.

Credits

3.0

Not offered this term
This course is not offered this term. Please check back next term or subscribe to receive notifications of future course offerings and other opportunities to learn more about this course and related programs.

Learning Outcomes

The following is representative of the key skills we will be working on throughout the course:

  • Self Awareness
  • Listening Skills/Communication Skills
  • Group Dynamics/Teamwork
  • Goal Setting/Time Management
  • Politics/Negotiations
  • Assertiveness
  • Conflict Resolution
  • Stress Management

Role-playing, case studies and written assignments will play a major role in this course. Individual classes will include instructor presentations, videos, role-plays, group projects and the presentation and analysis of case studies.

Effective as of Fall 2003

Related Programs

Interpersonal Skills (ORGB 2505) is offered as a part of the following programs:

School of Business + Media

  1. Fire Executive Management
    BCIT/Industry Partnership Certificate Part-time
  2. Leadership
    Associate Certificate Part-time
  3. Management Skills in Communication and Negotiation
    Statement of Completion Part-time
  4. Medical Office Assistant
    Associate Certificate Part-time

School of Health Sciences

  1. Advanced Safety Management
    Certificate Part-time

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