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Service is available at the Help Desk/Information Services on the Main Level of Burnaby Campus Library (SE14) during scheduled hours.

Services offered

  • Help with locating materials in the Library
  • Information about the Library and its services
  • Instruction in electronic resources use
  • Assistance in identifying appropriate resources for research needs
  • Suggestions for alternate sources if the BCIT Library does not have required information

Contact us

  • In person during Help Desk hours
  • By telephone at 604-432-8371
  • Live using the AskAway chat reference service
  • Librarians can be contacted by email or telephone for:
    • subject-specific or in-depth reference queries
    • book or journal purchase suggestions

Aerospace technology campus library

The Librarian is available at the Aerospace Technology Campus Library on Fridays. At other times, general questions can be directed to the Library Assistant on duty. Faculty and staff who require further research assistance will be put in contact with the appropriate Reference Librarian at the Burnaby Campus Library.

Marine campus library

The Librarian is available at the Marine Campus Library on Wednesdays. At other times, general questions can be directed to the Library Assistant on duty. Faculty and staff who require further research assistance will be put in contact with the appropriate Reference Librarian at the Burnaby Campus Library.