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Ask a Librarian: Research, Reference and Borrowing Help

Need help? Chat with a librarian.

Chat online with our research experts and find answers to your questions.

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Chat hours

January 4 – January 15
Monday – Friday: 9am – 5pm

January 18 – April 16
Monday – Thursday: 9am – 9pm
Friday: 9am – 5pm
Saturday: 11am – 5pm
Sunday: 10am – 9pm


Ask Us by Email – Most answers in one business day or less.

Contact a Librarian

Librarians – Contact your liaison librarians for your program directly for help with research, instruction and finding information. You now have the option of scheduling an appointment via phone or Zoom.

Librarians are available to help you:

  • locate materials in the Library;
  • provide information about the Library and its services;
  • instruct in the use of print and electronic information;
  • identify appropriate resources for specific research needs;
  • and suggest alternate sources if the BCIT Library does not have the information your require.

Borrowing Help

For questions regarding borrowing materials, your library account or course reserves, contact the Service Desk.