Contact Financial Aid

For questions regarding application submission, loan repayment, additional financial supports, visit our Financial Aid & Awards Updates page for FAQs.

Regular hours for both in-person and telephone inquiries:

Monday, Wednesday, Thursday, and Friday; 8:30 a.m.–4:00 p.m. (last service/call intake at 3:45 pm)
Tuesday; 10:15 a.m.–4:00 p.m. (last service/call intake at 3:45 pm)

The Student Financial Aid and Awards office will be closed for a departmental meeting on the following day:

Tuesday, April 30, 2024, from 9:45 a.m. to 11:15 a.m. Regular office hours will resume after 11:15 a.m. on April 30, 2024.

Get in touch with the BCIT Student Financial Aid & Awards office on campus or by phone.

Telephone/Fax

General office phone: 604-432-8555
General office fax: 604-454-0941

Email

Have a question after hours? Contact us by email:

For question about Awards, Scholarships and Bursaries, email us at sawards@bcit.ca
For any other Financial Aid questions, email us at finaid@bcit.ca

Appointments

Phone, in-person and virtual appointments are available.

For virtual appointments, please call our general office line and mention that you would like to book a virtual appointment.

General office phone: 604-432-8555

Hours

Regular hours for both in-person and telephone inquiries:

Monday, Wednesday, Thursday, and Friday; 8:30 a.m.–4:00 p.m. (last service/call intake at 3:45 pm)
Tuesday; 10:15 a.m.–4:00 p.m. (last service/call intake at 3:45 pm)

See our list of ongoing closures below.

Location

Our office is in SW1–2132 at the Burnaby campus. Locate us in the yellow section of this map [PDF].

BCIT Student Financial Aid and Awards
3700 Willingdon Avenue
Building SW1, Room 2132
Burnaby, BC V5G 3H2
Canada

SFAA will be closed every Tuesday from 8:30 a.m. to 9:00 a.m.

CLOSED from 9:45 a.m. to 11:15 a.m. on the following days in 2024:

Note: Because of security and confidentiality requirements, we cannot accept requests for personal information on the Internet when the inquiries are case-specific (social insurance numbers, student numbers, application status, student loan information, etc.). Please contact us by telephone or in person for such inquiries, or write to us at the above address.

Mandate:

It is Student Financial Aid and Award’s mandate to provide an effective and comprehensive program of need-based and achievement-based awards and services to assist qualified students to access and work towards completion of their BCIT education and training.

Quality service standards:

Student Financial Aid and Awards must operate within the context of the administrative compliance expectations of the BC government and the government of Canada. In addition, all SFA&A Coordinators and Advisors are members of the Association of Student Awards Professionals, BC and the Canadian Association of Student Financial Aid Administrators, and as such are expected to adhere to their respective Codes of Ethics.