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Service Updates

BCIT Student Financial Aid and Awards is conducting work by phone, email, and in-person.  To minimize in-person contacts students are encouraged to submit documents, forms, and applications via email, dropbox, or and mail.

For questions regarding application submission, loan repayment, additional financial supports, and more during COVID-19, visit our Financial Aid & Awards Updates page for FAQs.

Regular business hours:

8:30 a.m.–4:00 p.m., Monday to Friday

Get in touch with the BCIT Student Financial Aid & Awards office on campus or by phone.

Upcoming office closures

The Student Financial Aid and Awards office will be closed for a departmental meeting on:

  • Tuesday, May 16, 2023, from 8:30 a.m. to 4:00 p.m.


Regular hours for both in-person and telephone inquiries are:

  • Monday–Friday; 8:30 a.m.–4:00 p.m.

See our list of ongoing closures.


Our office is in SW1–2132 at the Burnaby campus. Locate us in the yellow section of this map [PDF].

BCIT Student Financial Aid and Awards
3700 Willingdon Avenue
Building SW1, Room 2132
Burnaby, BC V5G 3H2


General office phone: 604-432-8555
General office fax: 604-454-0941


Have a question after hours? Contact us by email:

  • For question about Awards, Scholarships and Bursaries, email us at
  • For any other Financial Aid questions, email us at


Phone, in-person and virtual appointments are available.

For virtual appointments, please call our general office line and mention that you would like to book a virtual appointment.

General office phone: 604-432-8555

Ongoing closures

SFAA will be closed every Tuesday from 8:30 a.m. to 9:00 a.m.

CLOSED from 9:45 a.m. to 11:15 a.m. on the following days in 2023:

  • May 30
  • June 27
  • July 25
  • August 29
  • September 26
  • October 31
  • November 28

Note: Because of security and confidentiality requirements, we cannot accept requests for personal information on the Internet when the inquiries are case-specific (social insurance numbers, student numbers, application status, student loan information, etc.). Please contact us by telephone or in person for such inquiries, or write to us at the above address.


It is Student Financial Aid and Award’s mandate to provide an effective and comprehensive program of need-based and achievement-based awards and services to assist qualified students to access and work towards completion of their BCIT education and training.

Quality service standards:

Student Financial Aid and Awards must operate within the context of the administrative compliance expectations of the BC government and the government of Canada. In addition, all SFA&A Coordinators and Advisors are members of the Association of Student Awards Professionals, BC and the Canadian Association of Student Financial Aid Administrators, and as such are expected to adhere to their respective Codes of Ethics.

Read more about SFA&A Customer Service Standards and Code of Ethics [PDF].