Important Notice: COVID-19 Institute response

Full-time Diploma 6910diplt

Business Operations Management

Fall 2020 Delivery Mode: ONLINE

  • This program will be delivered online for the Fall semester.
  • Your education is our priority and we will continue to deliver the applied instruction, collaborative experience, and industry connections that you expect from BCIT.
  • Students should be prepared to attend some synchronous online sessions during regular school hours (Monday to Friday, 8:30am – 5:30pm PST). Student schedules will be available in late August 2020.
  • Learn more about how this program is adapting learning during COVID-19.
Modern Business Operations Management encompasses a number of knowledge areas. The base of the operations function is supply chain management, specifically purchasing, process management, and quality management to maximize productivity. This is supported by digital business strategies such as ERP, business analytics, and various emerging technologies; as well as continuous improvement skills such as project management, process design and improvement, and change management to ensure the business can respond to evolving customer demands. These business management and transformation activities form a body of knowledge that is integral to business success.

Are you ready for the opportunities of a changing global market? The success of all businesses depends on their ability to design, deliver and improve their products and services to meet the needs of a changing market. Our graduates optimize the business systems that make this happen, making you a highly sought after asset to any company.

In the BCIT Business Operations Management diploma program, you’ll learn how to manage, evaluate, and improve these critical functions. You will acquire a highly transportable set of skills applicable to a variety of organizations. A strong connection to industry allows you to apply those skills to real world situations, preparing you for success.

About the program

  • Two-year diploma
  • Opportunities for industry recognized certifications from several professional associations
  • Two Business Consulting Projects provide practical opportunities to apply skills
  • Mentorship opportunities with experienced industry partners
  • Students qualify to study abroad for a term
  • Credits can be transferred to complete your BBA
Want more info? Check out our Program Details.

Who should apply for the Business Operations Management Diploma?

The Business Operations Management diploma program is right for you if:
  • You’re interested in problem solving and leading projects
  • You’re interested in transforming ideas into reality
  • You're interested in managing teams that deliver value to the customer
  • You want an education that is transferable to a number of industries and organizations
Ready to get started with the Business Operations Management program? Visit Program Entry to apply.

What grads can do

Graduates of the Business Operations Management diploma program have a strong foundation of business and operation specific skills that will lead to a wide variety of job opportunities including: project management, business analysis, purchasing, and consulting.

Take a look at Graduating and Jobs to see a broader list of roles Business Operations Management grads are prepared for.

International Exchange

BCIT offers a number of international exchange opportunities that helps students gain a global perspective of the economy, culture, government, and everyday life of the country they study in. Learn more about international exchange opportunities and international double degrees with internships.

Accredited Program

This program is accredited by the Accreditation Council for Business Schools and Programs (ACBSP).

Program Entry

COVID-19 Notice to Applicants

Please visit Admission during COVID-19 to learn how BCIT Admissions is supporting applicants. At this time, there are no program-specific changes for applying to this program.

Application processing

Open to applications beginning October 1st (or next business day).

Entrance requirements

Applicants must meet all entrance requirements and will be accepted on a first qualified basis as long as space remains.

Read more about how to meet BCIT’s entrance requirements

Recommended for success

  • Strong mathematic skills are required for success in BCIT Business diplomas. Students accepted into this program will be contacted starting in April regarding the completion of a math assessment test. If you score below a 67% on this assessment test, or feel that you would like to upgrade your math skills regardless, you should complete OPMT 0199 or OPMT 0023.

International applicants

International students should be aware that this program has a mandatory integrated work experience and you are responsible for ensuring that you hold a valid co-op work permit, which is required to complete this practicum. The co-op work permit is separate from the study permit for having authorization to work up to 20 hours per week during your studies.

For more information, please contact the BCIT International Student Centre.

Transfer Credit

Do you have credits from another post-secondary school?

Transfer credit may be granted for courses completed at BCIT or another post-secondary institution where the learning outcomes duplicate those of the BCIT course. As per Admission Procedure 5003-PR1, the department reserves the right to determine the granting of credit where appropriate.

Applications will be accepted up to day 14 of the term; an official transcript and a course outline where appropriate must be provided (or be on file with BCIT) to process the request. A maximum of two courses per level are eligible for credit through this process.

Apply to program

To submit your application:

  • Include proof of meeting all entrance requirements.
  • Convert all transcripts and supporting documents to PDF files.
  • Have a credit card ready to pay the application fee.
Apply Now

Learn more about how to apply

Scheduled intakes

September each year.


Within two business days of submitting your completed application, BCIT will send a message to your personal and myBCIT e-mail addresses. All correspondence regarding your application will be posted to your online myCommunication account at We'll send you an e-mail when a new message is posted. It's important to watch for these e-mails or regularly check your account online.

You can expect to receive communication concerning the status of your application within four weeks.

Advanced Placement


You may be eligible to apply to an advanced level of the program through re-admission or direct entry. Please note that applications are considered based on:
  • Complete applications: you must show proof that you have completed (or are registered in) all requirements to be considered.
  • Competitive entry: if the number of applicants exceeds available seats, BCIT will accept those deemed to have the best opportunity for success.
  • Seat availability: confirmation may not be available until approximately one week before the term begins.


If you have previously completed part of this program at BCIT and wish to re-enter the program at an advanced level, you can apply for re-admission.

Applications are accepted throughout the year.

Submit the Course-by-Course Self-Assessment Form [PDF] with your application.

Ready to submit your application? Apply now.

Direct entry

If you are new to the program but have completed an equivalent part of it at BCIT or elsewhere and want to apply to an advanced level, you can apply for direct entry.

BCIT accepts complete applications starting:

  • February 1st* for level 2 (January start)
  • October 1st* for level 3 (September start)

  • *or next business day

There are four options for direct entry. If you are applying to Option 4, submit your application for transfer directly to BCIT Admissions. Applicants to all other options must submit an online application.

Option 1: If you do not have a diploma or degree

Applications to level 2 or 3.

Submit the following with your online application:

Required courses

If you are applying to level 2, you must show proof of completion of (or registration in) the level 1 courses (or equivalents) below.

If you are applying to level 3, you must show proof of completion of (or registration in) the level 1 and 2 courses (or equivalents) below.

Level 1 courses

Full-time Course Name Part-time Equivalent
BSYS 1000 Business Information Systems BSYS 1001
COMM 1100 Business Communication 1 COMM 1103 or
COMM 1106
ECON 2100 Microeconomics ECON 2100
MKTG 1102 Essentials of Marketing MKTG 1102
OPMT 1103 Intro to Operations Management OPMT 1198
OPMT 1110 Business Mathematics OPMT 1110

Level 2 courses

Full-time Course Name Part-time Equivalent
BSYS 2050 Business Data Analytics BSYS 2051
BSYS 2060 Business Data Management BSYS 2061
BUSA 2100 Principles of Management BUSA 2005
COMM 2200 Business Communication 2 COMM 2202 (or 2002) and
COMM 2203 (or 2003)
ECON 2200 Macroeconomics ECON 2200
FMGT 1152 Accounting for the Manager FMGT 1152
OPMT 1130 Business Statistics OPMT 1197
OPMT 2175 Process Improvement for Operations Management OPMT 2176 or
OPMT 2298
OPMT 2340 Process Analysis and Design OPMT 2342
OPMT 2350 Supply Chain Management - Demand OPMT 2351 or
both of OPMT 1192 and
OPMT 1175
ORGB 1100 Organizational Behaviour ORGB 1105

Ready to submit your application? Apply now.

Option 2: Diploma or degree holders

If you hold a diploma or degree, you qualify as a mature student. Please see Option 3.

Option 3: Mature students

If you have previous education or work experience, you may be eligible to complete an Advanced Placement and Prior Learning (APPL) assessment to qualify for advanced placement as a mature student. Mature students must meet at least one of the following criteria:
  • Minimum of seven years progressive work experience, including five years supervisory
  • Post-secondary courses plus over five years supervisory work experience
  • Diploma or degree from a recognized institution
  • International degree (subject to a comprehensive evaluation by ICES)
  • Red Seal or Journeyman Certificate
  • Member or veteran of the Canadian Armed Forces (minimum of PLQ)

Visit the SITE Centre to learn more about the assessment process and associated fees.

Submit the following with your online application:

  • Proof of meeting all general entrance requirements
  • Approved Advanced Placement and Prior Learning (APPL) Assessment and APPL Approval Letter

Ready to submit your application? Apply now.

Option 4: School of Business diploma program transfer

If you are currently in a full-time BCIT School of Business diploma program and wish to transfer:

  1. Print the School of Business Program Change form [PDF].
  2. Make an appointment with the program heads to review your eligibility to transfer.
  3. If you are transferring to Level 3, you may be required to complete one or more bridging courses.
  4. Submit the following to BCIT Admissions:
    • Approved School of Business Program Change form
    • Completed Course-by-Course Self-Assessment form for your current program (found on your current program’s Advanced Placement page)
    • $16 program change fee

    Do not apply online.

Direct entry FAQs

  • When should I apply?

  • It is recommended that you apply when you have met all of the entrance requirements. If you are currently registered in a course, please indicate this on the self-assessment form.

  • When will I be accepted?

  • Once your application has been assessed and has been approved for direct entry, a seat must become available in the program you have selected. The Admissions department must wait until the current students obtain their final grades in either December or May to determine how many seats will become available for direct entry applicants.

  • Can I take courses in advance to reduce my course load?

  • In order to maintain a competitive application, it is recommended that you take no more than two courses per term ahead of time. A maximum of two courses per level are eligible for credit. Note that this will not reduce your full-time program tuition.

  • When will I get my timetable?

  • Print your timetable one day prior to class start by logging into and going to Student Self-Service. You must be registered in your courses in order to access this feature. If you know the set to which you have been assigned, you can also find your timetable at

  • When can I buy my books?

  • It is recommended that you wait until the first week of classes before buying textbooks. Your instructors will tell you which books to buy.

To register for a Part-time Studies course, visit Register for Part-time Courses or contact Student Information and Enrolment Services.

Still have questions? Review the Admissions FAQ or contact Program Advising.

Costs & Supplies

Bring Your Own Device

Students are required to have their own laptop. Please refer to the Bring Your Own Device Specifications [PDF] for requirements.

Laptop costs vary depending on the configuration chosen, but will likely range from approximately $1,000 to $2,000.

Tuition fees

Please see the Full-Time Studies Tuition & Fees page for full-time tuition fees.

Books and supplies

Level 1: $800
Level 2: $450
Level 3: $350
Level 4: $250

(general estimated cost, and subject to change)

Financial assistance

Financial assistance may be available for this program. For more information, please contact Student Financial Aid and Awards.


Operations Management training will give you a broad range of specialized skills that will let you take your career anywhere you want to go.

Program matrix

Level 1 (15 weeks) Credits
  BSYS 1000 Business Information Systems 3.0
  COMM 1100 Business Communication 1 3.0
  ECON 2100 Microeconomics 3.0
  MKTG 1102 Essentials of Marketing 3.0
  OPMT 1103 Introduction to Operations Management 3.0
  OPMT 1110 Business Mathematics* 4.0
*Note: During the first week of OPMT 1110 Business Mathematics, an assessment test will be administered to all students. Based on the outcome, students may be required to attend a weekly Business Math Success Workshop.
Level 2 (20 weeks) Credits
  BSYS 2050 Business Data Analytics 2.0
  BSYS 2060 Business Data Management* 2.0
  BUSA 2100 Principles of Management* 2.0
  COMM 2200 Business Communication 2 4.0
  ECON 2200 Macroeconomics 4.0
  FMGT 1152 Accounting for the Manager 3.0
  OPMT 1130 Business Statistics 5.5
  OPMT 2175 Process Improvement for Operations Management* 2.5
  OPMT 2340 Process Analysis and Design* 2.5
  OPMT 2350 Supply Chain Management - Demand 5.5
  ORGB 1100 Organizational Behaviour* 3.0
*denotes a half-term course
Level 3 (15 weeks) Credits
  FMGT 3224 Managerial Accounting (OPMT) 4.0
  OPMT 1170 Project Management 2.5
  OPMT 3240 Quality Management 3.0
  OPMT 3301 Quantitative Methods for Business 4.0
  OPMT 3341 Process Improvement Project 6.0
  OPMT 3350 Supply Chain Management - Production 4.0
  OPMT 3361 Business Database Applications 4.0
Level 4 (20 weeks) Credits
  BLAW 3440 Introduction to Law for Operations Management* 2.0
  HRMG 3205 Labour Relations 1* 3.0
  OCHS 1441 Introduction to Safety for Operations Management 2.0
  OPMT 4340 Lean Systems* 2.0
  OPMT 4341 Theory of Constraints* 2.0
  OPMT 4342 Six Sigma* 2.0
  OPMT 4350 Supply Chain Management - Technology & Strategy* 2.0
  OPMT 4408 Math Models for Decision Making* 2.5
  OPMT 4438 Entrepreneurial Business Plan Development* 2.0
  OPMT 4441 Change Strategies* 2.0
  OPMT 4442 Issues in Operations Management* 2.0
  OPMT 4449 Industry Project* 12.0
  OPMT 4460 Supply Chain Management - Supply* 2.0
  OPMT 4651 Supply Chain Management - ERP Systems* 2.0
*denotes a half-term course
Total Credits: 122.0

Transfer credit

Do you have credits from another BC/Yukon post-secondary school? Do you want to know if they transfer to courses here at BCIT? Check out BCIT's Transfer Equivalency Database to find out.

Program Details

As a Business Operations Management student, you'll benefit from BCIT's unique learning model of a combination of lectures and labs. With small classes of 20-25 students, you’ll get to put what you learn into action. Your learning will focus on opportunities to complete real projects for business clients. This means you get the skills that employers are looking for and connections with industry professionals.

Business Consulting Project

Twice in the second year of study, you will work in teams to participate in Business Consulting Projects with local organizations. During these projects, you will identify opportunities for improvement, use critical analysis and problem solving methodology, and develop a recommendation to implement of a cost effective solution. You’ll prepare a written report fully documenting findings, recommendations, and implementation plans and make a formal presentation to the organization's management team.


Industry Networking Events

The Business Operations Management program hosts annual industry networking events for students to meet with industry professionals. These very successful events feature presentations by our students and interactive networking sessions leading to potential career opportunities after graduation.

Program Goals

Upon completion of the program, graduates will be able to:
  • Apply the principles of Supply Chain Management to optimize cost, quality, flow and control
  • Use information technology to support operational control including MRP and ERP
  • Apply quality and risk management principles to control and improve performance
  • Design/improve business systems to meet customer requirements
  • Analyze improvement methodologies (including PDCA, Lean, Six Sigma, Theory of Constraints) to select the optimum methods for various business problems
  • Develop and manage project plans to implement business improvement
  • Use quantitative analysis and business analytics methods to analyze data and solve business problems
  • Develop appropriate change management strategies necessary to gain organizational support
  • Contrast various approaches to Sustainability and Corporate Social Responsibility
To round out these specialized skills, graduates also gain a strong foundation in business, including being able to:
  • Assess appropriate operational options in the context of general business conditions
  • Use information technology to support and accomplish program goals
  • Manage team structures effectively
  • Demonstrate effective communication strategies
  • Manage time, adapting to changing requirements

Computer Requirements

It is highly recommended that you bring a laptop computer to school for use in and out of class. Throughout the program you will use various software applications, work on individual and group assignments, and having a laptop on hand will save you time and effort. A Windows based operating system is recommended over others.

Program length

Two years, full-time

Program location

Burnaby Campus
3700 Willingdon Avenue
Burnaby, BC

Continue your education

Degree Completion

Graduates of this program may continue their studies to complete the BCIT Bachelor of Business Administration (BBA) program. The BBA program provides you with the flexibility to complete your degree full-time within 8 to 12 months (depending on previous transfer credits from other institutes), or you can choose to begin your career and finish your degree courses part-time, usually within 2 to 3 years.

Block credits from your diploma may also be transferred to business degrees at Simon Fraser University, the University of Northern British Columbia, Royal Roads University, Lakehead University and others. Please confirm details with the respective program that you are considering if this option is of interest.

Graduating & Jobs

The skills and education earned in the Business Operations Management program at BCIT are highly transferable to any industry. Manage complex projects, solve key business issues, implement planning systems, or take on a role sourcing and managing products.

Business Improvement Roles:
  • Improvement Specialist
  • Business Analyst
  • Consultant
  • Project Manager
  • Quality Manager 
  • Quality Improvement Specialist
Supply Chain Roles:
  • Operations Manager
  • Production Manager
  • Procurement Manager
  • Purchaser
  • Inventory Manager
  • Planner/Scheduler
  • Warehouse Manager
  • Logistics Coordinator
  • Buying Specialist

Growth Opportunities

The Business Operations Management program is a pathway to BCIT's Bachelor of Business Administration program, giving you the opportunity to earn your degree in as little as one year after earning your diploma. You can also go on to write industry certification exams such as Certified Production and Inventory Manager CPIM (APICS), Project Management Professional PMP (PMI), or Six Sigma Green Belt CSSGB (ASQ). Business Operations Management students can pursue professional membership in:
  • American Society for Quality (ASQ)
  • Project Management Institute (PMI)
  • Supply Chain Management Association (SCMA)

SAP Community Network

BCIT students have the opportunity to network with industry professionals and other students in the SAP Community Network website.

Graduate employment outcomes

The BCIT student outcomes reports present summary findings from the annual survey of former students administered by BC Stats one to two years after graduation. These reports combine the last three years of available results for the 2017-2019 BCIT Outcomes Surveys of 2016-2018 graduates and for Degree 2015-2017 graduates. The reports are organized into three-page summaries containing information on graduates' labour market experiences and opinions regarding their education. More detailed information can be accessed at the BC Student Outcomes website.

To view these results, you may need to have the Adobe Acrobat Reader installed in your Web browser.

Professional associations

Operations Management students are excellent candidates to pursue professional membership in:

  • American Society for Quality (ASQ)
  • Project Management Institute (PMI)
  • Supply Chain Management Association (SCMA)

Learning during COVID-19

Online learning

This program will be delivered online for the entire Fall 2020 term. Learn wherever you choose, as there’s no requirement to attend campus or classes in-person throughout the entire Fall term.

While the online classroom looks different, the quality of instruction and the commitment of our faculty and staff remains as strong as ever. We’re dedicated to ensuring that your learning experience is meaningful and productive.

Your schedule

You will be expected to attend online classes and complete group work between the hours of 8:30am – 5:30pm PST, Monday to Friday, excluding statutory holidays.

Technology requirements

Students are required to have their own laptop. Please refer to the Bring Your Own Device Specifications [PDF] for requirements.

Laptop costs vary depending on the configuration chosen, but will likely range from approximately $1,000 to $2,000.

Safety on campus

As this program is being delivered online for the Fall term, there’s no requirement for you to come to campus. Please see below for information on accessing instructor support and on the student services offered virtually.

Services and support

Instructors will continue to be available to students remotely, including five dedicated office hours per week. Our Student Services staff continue to offer advice, care, and support as needed to optimize your learning experience. Many services, including Student Health Services, Counselling and Student Development, and Peer Tutoring are offering phone or virtual appointments to BCIT students.

Business Consulting Project

A BCIT Business Consulting Project provides second year Business Operations Management students the opportunity to work over a 10 week period with an organization on a process improvement or development process project. Students work in a team of two or three to identify potential opportunities, conduct research, and recommend effective solutions. Students complete a comprehensive written report and present an oral presentation to the sponsoring organization outlining the student team's recommendations to improve operational effectiveness.

Business Consulting Projects are different from traditional co-op and internship programs. Students are not assigned to actual positions, but rather fill a consulting role for businesses and organizations. Each project has a BCIT faculty member that serves as an advisor for the student consulting team. Exit surveys from participating companies show that the completed strategic business solutions have a value that far surpassed their expectations.

View a complete list of past Business Consulting Projects students have completed in a wide variety of industries.

Faculty, Advisors & Staff

Advisory committee

  • Sean Hepple, President, Quarry Projects Ltd.
  • Walter Wardrop, Consultant, Industrial Technology Advisor
  • Steve Jackson, President, Synchronix Technologies Inc.
  • Cesar Rualo, Production Supervisor, Kerry (Canada) Inc.

Contact Us

Calvin Mah
Administrative Assistant
604-432-8514 |

Richard Vurdela
Program Head, Business Operations Management
604-451-6744 |

Contact a Program Advisor with the BCIT program name in the subject line if you have a question about:
  • Program selection and program planning
  • Applying for transfer credit and advanced placement
  • Job placement and graduate outcomes
  • Student life

Questions or comments?

Please ensure you have reviewed the detailed information on this site, using the navigation to the right, before submitting the form below.

As well, if you meet any of the following criteria, please follow the links for more information, instead of sending the form:

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The personal information on this form is collected under the authority of the College and Institute Act (RSBC 1996, Ch.52). BCIT will use this information to communicate with you regarding relevant BCIT programs, courses and services. This information is only used by authorized BCIT staff. Email communication sent to and from BCIT is routed through the United States of America. If you have any questions about BCIT's collection and use of this information, please contact BCIT’s manager of Information Access and Privacy.

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The Business Operations Management is an immersive interdisciplinary learning experience that gives students the opportunity to apply learned skills in a real-life setting. One of my highlight experiences while at BCIT was presenting on our consulting project at APICS Vancouver. It was a unique challenging experience that gave me so many invaluable connections.
Jessica Wang, Project Administrator at Urban Systems


The Business Operations Management program had exactly the results that I wanted – a rewarding career. My favourite aspect of the program was getting hired before I even graduated! The term projects were really interesting and exposed me to job functions and skills that I didn’t know existed and after graduating I went on to get my BBA. I truly never feel like I’m pigeon-holed in my day-to-day work.
Niko Condonpoulos, Inventory Systems Manager, Foley’s Candies


BCIT was my first option. I knew the hands-on approach to activities, student-teacher interaction, and smaller class sizes would benefit me as an individual. I loved the idea of problem solving and solving business problems. I had opportunities to work in any function of the business, or even specifically in supply chain management, process improvement, or quality. I learned new approaches to problem solving and communication skills.
David Chadima, Current BBA Student