Important Notice: COVID-19 Institute response

Part-time Associate Certificate 6630acert

Medical Office Assistant

Fall 2020 Delivery Mode: ONLINE

  • This program will be delivered online for the Fall semester.
  • Your education is our priority and we will continue to deliver the applied instruction, collaborative experience, and industry connections that you expect from BCIT.
Medical Office Assistants work as administrators in the health care sector, helping to make the entire office run smoothly.. They possess strong client-service skills as well as excellent organization and communication skills.

This program is designed to give you applied, relevant knowledge about health care and the office setting to prepare you for work in the field. The Medical Office Assistant Associate Certificate includes a practicum to gain real-world experience and is one of BCIT’s more popular programs, with classes filling up quickly.

Turn your interest in medicine and working with others into a rewarding career as a Medical Office Assistant.

About the program

Employers value BCIT’s applied, job-ready approach to education and training. It’s the BCIT advantage that sets our graduates apart from the pack. Our courses are taught by knowledgeable and experienced instructors who are industry professionals.
  • Build a solid foundation in medical office administration
  • Flexible scheduling, with courses delivered evenings and weekends throughout the year, at BCIT’s Burnaby campus
  • Hands-on industry practicum provides you with valuable experience and contacts
  • Graduate 100% ready to start your career
Learn more about how this program prepares you for a new career as a Medical Office Assistant on the Program Details page.

Who should complete the Medical Office Assistant Associate Certificate?

This program might be for you if:
  • You enjoy working with people
  • You have excellent organizational and communication skills
  • You’re interested in health care and the medical field
Classes fill quickly for this popular program, so be aware of the registration dates, which are updated for each term here. Then visit the Program Entry page to declare your program.

What grads can do

With the job-focused training you receive at BCIT, you will be completely prepared for work in medical offices from the day you graduate. You will have many options as employers are always seeking qualified applicants in several workplace settings including walk-in clinics, family practices, specialist offices, hospitals, and more.

Find out more about the new job opportunities awaiting you on the Graduating and Jobs page.

Program Entry

About Part-time Studies

Take a single course, or work towards a credential – all at a pace that’s right for you.

Part-time courses are offered in a variety of scheduling formats, including at night or on weekends, flexible day time delivery, or you can opt for distance or online learning. If you meet the prerequisites and there’s space available, you can register for a course immediately. Courses are offered in each of three terms: Fall (September), Winter (January), and Spring/Summer (April).

To apply for a Part-time Studies program and earn the credential, you simply need to complete a Part-time Program Declaration Request. Applications are processed throughout the year.

Applicants to the BCIT School of Business are required to have completed two years of full-time study in high school or a post-secondary program in English in an English speaking country. If you do not have English 12 and have not studied in an English-speaking country, you will need to demonstrate your skills in reading, writing, speaking, and listening. For information on English equivalencies, testing and upgrading options, visit:
  • English Requirements and How to Meet Them
  • Equivalencies
  • Assessment Testing
  • Upgrading

International applicants:

Learn about eligibility requirements to study and work in Vancouver.

Application processing

Ongoing throughout the year.

Recommended for success

Program declaration

Declaring your Part-time Studies program ensures that BCIT is aware of your intent to complete a program as it is currently outlined and provides you the opportunity to apply for transfer credit.
Learn more about program declaration

To submit your declaration:

  • Answer all questions completely.
  • If required, convert transcripts and documents to PDF files.
  • Have a credit card ready to pay the application fee.
Declare Now

Upon approval, a program plan letter will be sent to you confirming your program of study. Please allow approximately eight weeks for processing.

Scheduled intakes

Ongoing Part-time Studies intakes: January, April and September.

Costs & Supplies

Tuition fees

Please see the Part-time Studies Tuition & Fees page for information on part-time tuition fees.


Prepare for a rewarding career as a Medical Office Assistant. The courses in this program provide you with the essential skills to take on the everyday challenges and administrative responsibilities of medical offices. Your studies include medical billing practices, electronic medical records, anatomy and terminology, and transcription skills, among other topics. The program culminates with a practicum that provides you with hands-on training and real-world exposure to the day-to-day work environment of a Medical Office Assistant.

Please check the Program Details page for important information for students approaching the end of the program, and preparing for the MOA Practicum.

Please note: part-time programs and courses are open enrolment and although we make every effort to accommodate demand, course registration cannot be guaranteed in every semester. High demand courses fill quickly and may result in students unable to register for a course that semester. Courses may also be cancelled due to low enrolment.

Program delivery

This program is offered on a course-by-course basis, allowing students the flexibility of completing courses in any order, provided that the prerequisites are completed. Students register for each course individually and may undertake studies in any term.

Program matrix

Check current availability of courses for this program.

Required Courses: Credits
  BSYS 1001 Business Information Systems 1 - Office 2016 3.0
  OFFC 1001 Anatomy and Terminology 1 3.0
  OFFC 1007 Medical Billing Practices 3.0
  OFFC 1008 Medical Documentation 1.5
  OFFC 1015 Medical Office Practices 3.0
  OFFC 1045 Clinical Procedures 3.0
  OFFC 1048 Medical Transcription Skills 2.0
  OFFC 1055 Electronic Medical Records 3.0
  OFFC 2001 Anatomy and Terminology 2 3.0
  OFFC 2018 MOA Practicum 3.5
  BUSA 3105 Leadership 1 - People Skills 3.0
  ORGB 2505 Interpersonal Skills 3.0
Total Credits: 31.0

Check current availability of courses for this program.

Transfer credit

Do you have credits from another BC/Yukon post-secondary school? Do you want to know if they transfer to courses here at BCIT? Check out BCIT's Transfer Equivalency Database to find out.

Program Details

In the Medical Office Assistant Associate Certificate program, you will take courses carefully designed to provide you with the skills and resources necessary to be successfully employed in a variety of roles in health care. This popular program works around your schedule by offering classes on weekday evenings and occasionally on weekends. Courses in the program cover anatomy and terminology, medical documentation, medical billing, clinical procedures, transcription, and more. By developing the key skills for a range of tasks, you will be prepared for responsibilities that can arise in any medical office, and therefore broadening your appeal to potential employers. Additionally, in this program, you will participate in an 80-hour practicum to gain practical, hands-on work experience in a medical office setting.

Important practicum information

Register for the practicum as early as possible to allow time for you to meet the following requirements before you begin your practicum:
  1. Up to date immunizations are required
  2. A criminal record check must be obtained
  3. The St. John’s Ambulance two day Standard First Aid for Industry course OFA level 1 must be completed
If you are currently employed as a Medical Office Assistant, with permission of the Instructor you may be able to complete the practicum at your workplace.

Program goals

Upon successful completion of the Medical Office Assistant Associate Certificate, you will be able to:
  • Perform medical office tasks, including scheduling appointments, and documenting and maintaining medical records, while maintaining confidentiality, managing time effectively, showing professionalism, and being ethical.
  • Assist physicians and prepare patients for examinations, clinical procedures, and tests.
  • Manage the input and retrieval of data using electronic medical record software.
  • Prepare bills for visits, supplementary items, and diagnostic procedures carried out in a medical office, a hospital, or home as dictated by the Medical Services Plan (MSP) of British Columbia.
  • Create professional medical documents, letters, and emails that are respectful to the recipients and contain proper paragraphs, proper sentence structure, correctly spelled words and abbreviations, and correct grammar.
  • Transcribe medical dictation in the correct format for medical letters, chart notes, history and physical reports, discharge summaries, operative and pathology reports, and miscellaneous medical reports.
  • Apply critical thinking and problem solving techniques to resolve issues that can be found in a medical office.
  • Demonstrate effective communication, interpersonal, and team skills in all work duties, where communication skills require clear spoken and written English, correct medical terminology, accurate spelling, and correct grammar.
  • Demonstrate fluid computer literacy in Microsoft Office software.
  • Name the organs, define the medical terminology, and describe the functions, the common disease processes, and symptoms that are associated with major body systems.


Courses are graded on a percentage scale. The minimum passing grade for all OFFC courses is 65%.

Program location

Burnaby Campus
3700 Willingdon Avenue
Burnaby, BC

Graduating & Jobs

By developing the essential skills needed for a variety of jobs in medical offices, you will prepare for a successful, rewarding career. The courses, training, and hands-on practicum in the Medical Office Assistant Associate Certificate program all combine to give you the real-world, relevant skills and confidence you need to begin your future.

Some job opportunities include:
  • Medical Office Assistant
  • Medical Clerk
  • Medical Receptionist
  • Medical Record Specialist (EMR)
  • Medical Billing Specialist

Graduate employment outcomes

The BCIT student outcomes reports present summary findings from the annual survey of former students administered by BC Stats one to two years after graduation. These reports combine the last three years of available results for the 2017-2019 BCIT Outcomes Surveys of 2016-2018 graduates and for Degree 2015-2017 graduates. The reports are organized into three-page summaries containing information on graduates' labour market experiences and opinions regarding their education. More detailed information can be accessed at the BC Student Outcomes website.

To view these results, you may need to have the Adobe Acrobat Reader installed in your Web browser.

Apply for graduation

Upon successful completion of all program requirements, complete an Application for BCIT Credential [PDF] and submit it to Student Information and Enrolment Services.

Allow approximately six to eight weeks for processing.

All financial obligations to the Institute must be met prior to issuance of any credential.

Faculty, Advisors & Staff

Our instructors are active industry professionals who provide current and first-hand knowledge in their areas of expertise. The material covered in the classroom directly relates to work that you will be performing in your future careers. This hands-on training with industry level tools and resources, as well as industry practicum, prepares you for a rewarding position as a Medical Office Assistant.

Contact Us

Angelina Shine
Part-time Studies Program Assistant

604-451-7198 |

Paul Sawyer
Part-time Studies Coordinator
604-456-1011 |

Contact a Part-time Studies Program Advisor with the BCIT program name in the subject line if you have a question about:
  • Course selection and program planning
  • Declaring your program
  • Making changes to your approved program plan
  • Applying for transfer credit and advanced placement
  • Laddering options
  • Job placement and graduate outcomes
  • Student life

Questions or comments?

Please ensure you have reviewed the detailed information on this site, using the navigation to the right, before submitting the form below.

As well, if you meet any of the following criteria, please follow the links for more information, instead of sending the form:

The personal information on this form is collected under the authority of the College and Institute Act (RSBC 1996, Ch.52). BCIT will use this information to communicate with you regarding relevant BCIT programs, courses and services. This information is only used by authorized BCIT staff. Email communication sent to and from BCIT is routed through the United States of America. If you have any questions about BCIT's collection and use of this information, please contact BCIT’s manager of Information Access and Privacy.


Sign up to receive updates, invitations to events, and information about BCIT and your program.

We promise not to spam you, we won’t share your personal information, and you can unsubscribe at any time.

The personal information on this form is collected under the authority of the College and Institute Act (RSBC 1996, Ch.52). BCIT will use this information to communicate with you regarding relevant BCIT programs, courses and services. This information is only used by authorized BCIT staff. Email communication sent to and from BCIT is routed through the United States of America. If you have any questions about BCIT's collection and use of this information, please contact BCIT’s manager of Information Access and Privacy.

How To Apply


Contact Us

Information Sessions

Explore all upcoming BCIT info sessions.

Big Info - At-home Edition

Attend our largest virtual info session from wherever you are. October 6-8 4:00

Register Now

Payment Changes At BCIT

We've changed the way we accept payments.

Find out more

Search Programs

Important Updates to Part-time Studies

1) Need to waitlist for a School of Business course? Find out more.

2) English Requirement: Find out more.