Key Contacts

The Student Information and Enrolment Services team is your first point of contact with BCIT. Customer Service Representatives can assist with general information, document drop-off and pick up, part-time studies registration and payments for most fees. You can contact us by phone or in person at our Burnaby and Downtown campuses.
Burnaby Office Closures: Student Information and Enrolment Services will close on Friday, December 9, 2016 at 2:00 pm, and Monday, December 12, 2016 at 3:00 pm. Telephone and in-person service will be unavailable during this time.  During the holiday season, closures include December 26 - 28, 2016 and January 2 - 3, 2017. The office will be open for service December 29 - 30, 2016.
Downtown Office Closures: Student Information and Enrolment Services, Bookstore, and AV Services will be closed December 2nd from 2:00 pm to 4:30 pm and during the holiday season from December 24th, 2016 to January 3rd, 2017. In-person service will be unavailable during these times. If you require assistance on regular business days during this period, please contact 604-434-1610.

Contact us by phone

Key phone numbers
Information 604-434-1610  (8:00 am - 5:00 pm, Monday - Friday)
Information - toll free 1-866-434-1610  (Canada and United States only)
Fax: Full-time programs 604-431-6917
Fax: Course registration 604-430-1331

Reach us online

If you have a general question, ask us!

If you're wondering whether or not we've received your application, you can check your application status online

If you have a specific question about a program, use the "contact us" form on the program's web page.

Visit us in person

Burnaby Campus

Burnaby Campus
Building SW1 - First Floor
3700 Willingdon Avenue
Burnaby BC
V5G 3H2

Burnaby Office Closures: Student Information and Enrolment Services will close on Friday, December 9, 2016 at 2:00 pm, and Monday, December 12, 2016 at 3:00 pm. Telephone and in-person service will be unavailable during this time.  During the holiday season, closures include December 26 - 28, 2016 and January 2 - 3, 2017. The office will be open for service December 29 - 30, 2016.
Regular hours
Monday to Friday 8:00 am - 5:00 pm       Last service intake: 4:45 pm
Saturday, Sunday and Statutory holidays Closed
Extended hours for 2017
First week of part-time studies term start
  • January 9 - 13
  • April 10 - 14
  • September 11 - 15

Winter term
Spring term
Fall term

Monday to Thursday 8:00 am - 7:00 pm (office hours)
8:00 am - 5:00 pm (telephone inquiries)
Friday 8:00 am - 5:00 pm (office hours)
8:00 am - 5:00 pm (telephone inquiries)
Saturday, Sunday and Statutory holidays Closed

Downtown Campus

Downtown Campus
555 Seymour Street
Vancouver, BC
V6B 3H6

Downtown Office Closures: Student Information and Enrolment Services, Bookstore, and AV Services will be closed December 2nd from 2:00 pm to 4:30 pm and during the holiday season from December 24th, 2016 to January 3rd, 2017. In-person service will be unavailable during these times. If you require assistance on regular business days during this period, please contact 604-434-1610.
Regular hours
Monday to Thursday 8:30 am - 5:30 pm Last service intake: 5:15 pm
Friday 8:30 am - 4:30 pm Last service intake: 4:15 pm
Saturday, Sunday and Statutory holidays Closed  
Extended hours for Winter 2017 First two weeks of part-time studies term start
January 9 - 19
Monday to Thursday 8:30 am - 6:00 pm Last service intake: 5:45 pm
Friday 8:30 am - 4:30 pm Last service intake: 4:15 pm
Saturday, Sunday and Statutory holidays Closed  
Winter hours 2016 December 5 - 23
Monday to Friday 8:30 am - 4:30 pm Last service intake: 4:15 pm
Saturday, Sunday and Statutory holidays Closed  

Marine Campus

Marine Campus
265 West Esplanade
North Vancouver BC V7M 1A5

*Marine training courses only

Phone: 604-453-4111
Fax: 604-985-2862

Regular hours
Monday 8:30 am - 3:00 pm
Tuesday to Friday 8:30 am - 3:30 pm
Saturday, Sunday and Statutory holidays Closed

Aerospace Technology Campus

Aerospace Technology Campus
Room 120 - 3800 Cessna Drive
Richmond BC V7B 0A1

*Aerospace training programs only

Phone: 604-419-3777

Regular hours
Monday to Friday 8:00 am - 4:00 pm
Saturday, Sunday and Statutory holidays Closed