Key Contacts

The Student Information and Enrolment Services team is your first point of contact with BCIT. Customer Service Representatives can assist with general information, document drop-off and pick up, part-time studies registration, and payments for most fees. You can contact us by phone or in person at our Burnaby and Downtown campuses.
Burnaby Office Closures: Student Information and Enrolment Services will be closed from 8:00 am - 10:30 am on March 8, 2017 and April 5, 2017 for departmental meetings. Telephone and in-person service will be unavailable during this time.
Aerospace Technology Campus: Cashiering service will be unavailable February 22 and 27 and March 1, 3, 8, 9, 10, 13, 15 and 17. Please visit the Burnaby or Downtown Campus if you require cashiering service on these dates.

Contact us by phone

Key phone numbers
Information 604-434-1610  (8:00 am - 5:00 pm, Monday - Friday)
Information - toll free 1-866-434-1610  (Canada and United States only)
Fax: Full-time programs 604-431-6917
Fax: Course registration 604-430-1331

Reach us online

If you have a general question, ask us!

If you're wondering whether or not we've received your application, you can check your application status online

If you have a specific question about a program, use the "contact us" form on the program's web page.

Visit us in person

Burnaby Campus

Burnaby Campus
Building SW1 - First Floor
3700 Willingdon Avenue
Burnaby BC
V5G 3H2

Burnaby Office Closures: Student Information and Enrolment Services will be closed from 8:00 am - 10:30 am on March 8, 2017 and April 5, 2017 for departmental meetings. Telephone and in-person service will be unavailable during this time.
Regular hours
Monday to Friday 8:00 am - 5:00 pm       Last service intake: 4:45 pm
Saturday, Sunday and Statutory holidays Closed
Extended hours for 2017
First week of part-time studies term start
  • January 9 - 13
  • April 10 - 14
  • September 11 - 15

Winter term
Spring term
Fall term

Monday to Thursday 8:00 am - 7:00 pm (office hours)
8:00 am - 5:00 pm (telephone inquiries)
Friday 8:00 am - 5:00 pm (office hours)
8:00 am - 5:00 pm (telephone inquiries)
Saturday, Sunday and Statutory holidays Closed

Downtown Campus

Downtown Campus
555 Seymour Street
Vancouver, BC
V6B 3H6

Regular hours
Monday to Thursday 8:30 am - 5:30 pm Last service intake: 5:15 pm
Friday 8:30 am - 4:30 pm Last service intake: 4:15 pm
Saturday, Sunday and Statutory holidays Closed  
Extended hours for Winter 2017 First two weeks of part-time studies term start
January 9 - 19
Monday to Thursday 8:30 am - 6:00 pm Last service intake: 5:45 pm
Friday 8:30 am - 4:30 pm Last service intake: 4:15 pm
Saturday, Sunday and Statutory holidays Closed  
Winter hours 2016 December 5 - 23
Monday to Friday 8:30 am - 4:30 pm Last service intake: 4:15 pm
Saturday, Sunday and Statutory holidays Closed  

Marine Campus

Marine Campus
265 West Esplanade
North Vancouver BC V7M 1A5

*Marine training courses only

Phone: 604-453-4111
Fax: 604-985-2862

Regular hours
Monday 8:30 am - 3:00 pm
Tuesday to Friday 8:30 am - 3:30 pm
Saturday, Sunday and Statutory holidays Closed

Aerospace Technology Campus

Aerospace Technology Campus
Room 120 - 3800 Cessna Drive
Richmond BC V7B 0A1

*Aerospace training programs only

Phone: 604-419-3777

Aerospace Technology Campus: Cashiering service will be unavailable February 22 and 27 and March 1, 3, 8, 9, 10, 13, 15 and 17. Please visit the Burnaby or Downtown Campus if you require cashiering service on these dates.
Regular hours
Monday to Friday 8:00 am - 4:00 pm
Saturday, Sunday and Statutory holidays Closed