Key Contacts

The Student Information and Enrolment Services team is your first point of contact with BCIT. Customer Service Representatives can assist with general information, document drop-off and pick up, part-time studies registration and payments for most fees. You can contact us by phone or in person at our Burnaby and Downtown campuses.

Contact us by phone

Key phone numbers
Information 604-434-1610  (8 am - 5 pm, Monday - Friday)
Information - toll free 1-866-434-1610  (Canada and United States only)
Fax: Full-time programs 604-431-6917
Fax: Course registration 604-430-1331

Reach us online

If you have a general question, ask us!

If you're wondering whether or not we've received your application, you can check your application status online

If you have a specific question about a program, use the "contact us" form on the program's web page. search programs

Visit us in person

Burnaby Campus

Burnaby Campus
Building SW1 - First Floor
3700 Willingdon Avenue
Burnaby BC
V5G 3H2

2014 Office Closures:

Student Information and Enrolment Services will be closed on the following dates for departmental staff meetings. Telephone and in-person service will be unavailable during these times.

  • The following Wednesdays from 8:00 am - 10:30 am:
    • October 22
    • November 12
    • December 3
Regular hours
Monday to Friday 8:00 am - 5:00 pm (office hours) Please ensure that you arrive by 4:45pm to receive service.
Saturday, Sunday and Statutory holidays Closed
Extended hours for 2014
First week of part-time studies term start
  • January 6 - 9
  • April 7 - 10
  • September 8 - 11

Winter term
Spring term
Fall term

Monday to Thursday 8:00 am - 7:00 pm (office hours)
8:00 am - 5:00 pm (telephone inquiries)
Friday 8:00 am - 5:00 pm (office hours)
8:00 am - 5:00 pm (telephone inquiries)
Saturday, Sunday and Statutory holidays Closed

Downtown Campus

Downtown Campus
555 Seymour Street
Vancouver, BC
V6B 3H6

Regular hours
Monday to Thursday 8:30 am - 6:00 pm
Friday 8:30 am - 4:30 pm
Saturday, Sunday and Statutory holidays Closed
Summer hours 2014 June 16 - August 15
Monday to Friday 8:30 am - 4:30 pm
Saturday, Sunday and Statutory holidays Closed
Winter hours 2014 December 8 - 30
Monday to Friday 8:30 am - 4:30 pm
Saturday, Sunday and Statutory holidays
Closed

Marine Campus

Marine Campus
265 West Esplanade
North Vancouver BC V7M 1A5

*Marine training courses only

Phone: 604-453-4111
Fax: 604-985-2862

Regular hours
Monday 8:30 am - 3:00 pm
Tuesday to Friday 8:30 am - 3:30 pm
Saturday, Sunday and Statutory holidays Closed