Get connected in Tall Timber
Internet in Tall Timber Student Housing is managed by Intello by Telus. Before check-in, you should receive and email from Intello with instructions for getting online.
Wireless internet is available in Tall Timber on floors 2 to 12. Wired internet is available for a direct connection in each bedroom.
If you haven’t received your login instructions, please email housing@bcit.ca
If you have received login instructions, or, if you have logged in but are experiencing issues connecting to the Wi-Fi, please reach out to Intello support:
Call: 1-877-283-9778
Email: helpdesk@intello.com
Get connected in the Townhouses
Wireless internet in the Townhouses is provided by BCIT, and your login information will be your myBCIT account username and password.
If you have never logged into myBCIT before, your password is your birthday in the following format: YYMMMDD. Once you update your password, this will become your default network password for all online BCIT services.
Wired internet is available through the ethernet port in your room. If you need an ethernet cable, please visit the Student Housing Office in the Tall Timber lobby, and one will be available upon request.
For support, please email housing@bcit.ca and include the code above your network port. You can also call BCIT ITS at 604-412-7444, option 1, during business hours.