Airport Operations

This course provides learners with the fundamental concepts, behaviours and competencies necessary to maintain employment in the aviation industry. First, students will learn how to become a master student. This foundation will be applied to the fundamentals of business operations and the effect employees have on the success of an aviation organization.

Formerly AVAO1150. The course focuses on the airport as an essential part of the air transport system. This course provides an overview of various airport departments, examines the regulatory requirements, and covers the operational and management services of both large and small airports.

This course outlines the air navigation system in Canada and the procedures associated with air traffic services. Participants will learn about the role NavCan plays in the provision of air navigation services to domestic and international aviation operators. Relevant standards, regulations and recommended practices will be covered. The role that Transport Canada plays in maintaining safe airspace management and operations will also be covered.

This course will cover in detail the effects of weather on general aviation operations. Topics will include the earth's atmospheric and weather systems and severe weather effects on aviation operations.

This introductory course on occupational health and safety provides essential safety information for employees working in an aviation environment. The course explains a variety of regulatory requirements including: WHMIS, fire safety, emergency preparedness and government worker legislation. Instruction is also provided in basic first aid and CPR, enabling students to qualify for a first aid certificate.

This course will introduce participants to Safety Management Systems (SMS) as required by Transport Canada and the impact it has on the aviation industry. Students will learn a systematic approach and evolution of safety management in aviation.

This course will provide learners with a broad understanding of all aspects of the airline industry within Canada and around the world. It will cover the regulatory compliance for both Canadian and International airlines, the structure of the airline industry, the types of airline business models and a historical perspective.

This introductory course will review the process of Master Planning at airports and the requirements for certification of airports in Canada. Students will complete a thorough analysis of a potential airport site based on an analysis of the aviation demand, the environmental impact of aviation operations in the surrounding area, the economic effect on the airports' community and other relevant factors.
Prerequisite(s): AIRC 1004

This course requires students to visit a minimum of eight (8) aviation locations during the term, prepare a written report of their findings and make an oral presentation.

This course will develop understanding of the relationship of effective safety programs and successful aviation operations with a focus on accident prevention and the associated concepts of risk management.

The focus of this course is on the systems approach to airport master planning with emphasis on airfield planning, design and capacity. The following topics will be included: airfield planning, runway design, and airport capacity analysis.
Prerequisite(s): AIRC 1004

The focus on this course is to build knowledge regarding the type of ground services that are available at an airport. The emphasis will be placed on knowing what equipment, personnel, supplies and facilities are necessary to service the aircraft and provide the appropriate services. The course will review basics of aircraft systems through knowledge and understanding of various types of commercial aircraft, their commercial utility and their basic design characteristics based on operational requirements.

The focus of the course is to develop an understanding of human factors and its impact on decision making, critical thinking, task performance, accident prevention and safety management in an airport operation environment.

This introductory course provides students with an understanding of the financial management models and practices applied in airport operations environment. Topics include: key financial terms and concepts applied to airports, airport related financial models, calculation of aeronautical and non-aeronautical fees and charges, sources of revenues and expenses, operational and capital budgeting and airport governance.

This course will describe how a successful marketing/commercial development program can result in satisfied users and customers, generates revenues and profits and leads to the achievement of the airports goals and success.

This course will include the practices for implementing an effective environmental management system for an airport in Canada. Topics include airport sustainability, environmental impact assessment, noise management, pollution control and wildlife management measures.

This course will focus on the applicable security regulations in Canadian Aeronautics Act (Aerodrome and Air Carrier measures) and its implications in designing and managing an airport security system.
Prerequisite(s): AIRC 1004

The focus of this course is to develop a solid understanding of the Aerodrome Standards and Recommended Practices required by Transport Canada to develop and maintain a certified aerodrome in Canada. CARS Part III Subpart 2 and Guidelines for the Development of an Airport Operations Manual will be covered in detail.
Prerequisite(s): AIRC 1004

The focus of this course is to provide students with an opportunity to apply the skills and knowledge gained in the airport operations program in a typical workplace. Following specific guidelines, students are responsible for arranging their practicum in either an aviation or airport operations location.

This course will enable students to integrate the knowledge and skills gained in term two courses into the final project (AVAO 4500).
Prerequisite(s): AVAO 2255** and AVAO 2262** and AVAO 2270** and AVAO 2295** (** must be taken concurrently)

This introductory course will enable students to execute basic drafting tasks to produce various forms of drawings that enable communication of an airport design.

This course will introduce the principles of continuous quality improvement in an airport environment. Emphasis will be on the theory of total quality management at airports, customer service practices at airports and Transport Canada audit and inspection process.

The course will further develop an understanding of Transport Canada's approach to Safety Management Systems and emergency management in an airport operations environment. Topics will include the four phases of Emergency Management, Incident Command System, and CARS Part III related to Airport Emergency Response, components of an Emergency Response Plan, roles and responsibility of Internal and External Emergency Teams.
Prerequisite(s): AIRC 1008 and AIRC 2126

Students will be exposed to the basic economic strategies utilized in airline and airport business environments. Topics include: Revenue Management techniques, yield management, hub and spoke networks, airline alliances and low cost carriers.

This course emphasizes the retail trends and strategies at airports and its effect on revenue maximization.

This course will focus on the systems approach for analyzing, designing, and operating the terminal and landside facilities and infrastructure at an airport. Using Computer Aided Design Software (AutoCAD), students will design a new holding room based on the requirements of the Northwest Regional Airport (Terrace) using IATA standards and requirements. Students will collect data, analyze the data and propose the terminal and curbside requirements for a large scale international airport and medium sized private jet/fixed based operator airport.
Prerequisite(s): AIRC 1004 and AVAO 1190 and AVAO 3305

The focus of this course is to provide students with an opportunity to apply the skills and knowledge gained in the airport operations program in a typical workplace. Following specific guidelines, students are responsible for arranging their practicum in either an aviation or airport operations location.

This course will enable students to integrate the knowledge and skills gained in Term 3 courses into the final project (AVAO 4500).
Prerequisite(s): AVAO 3322** and AVAO 3383** (** must be taken concurrently)

The course will focus on the principles of instructional design and delivery and the support mechanisms for performance improvement in the workplace.

This course provides an introduction to public relations techniques and strategies in an aviation environment. Topics to be included are: issue management, media relations, and speaking to the media.

This course will explore all aspects of ramp operations that are required to safely and efficiently service all aircraft types at airports. Topics include: identifying and handling dangerous goods; refueling; de-icing and passenger procedure; aircraft marshalling; payload and cargo handling procedures; pre and post flight servicing procedures and all pertinent standards and regulations.

This course will review the legal and insurance practices pertaining to airport and airline operators. This course will explore various aspects of insurance practices pertaining to airport and airline operators. Topics to include: Public International law; Private International Law; Charter of Human Rights; selected Canadian legislation and Hull liabilities; airport insurance policies, rates and charges; and risk management.

This course will cover critical steps to successfully plan for crisis situation as well as, perform leadership skills before, during and after a crisis situation. Topics will include: incidents and accidents at crisis level, roles of non government and government agencies, management and leadership skills in a crisis, emergency response exercise planning and debriefing and post-incident care giving skills.
Prerequisite(s): AVAO 3322

This course provides an overview of policies, standards, operational procedures and processes required to effectively maintain airport facilities, systems and infrastructure. Topics will include runway, taxiway and apron, marking and navigation equipment operational safety checks and inspections and mitigation of wildlife incursions using habitat control techniques. A detailed description of processes, methods and technology used by airports to maintain a safe operating environment will be covered.
Prerequisite(s): AIRC 1004

This course will provide information on strategic planning models and techniques designed to contribute to the development of the airport strategic business plan.

This course will develop an understanding of the processes, programs and skills related to the people resource function at an airport.

Student will apply acquired Computer Aided Design (CAD) skills to the Final Applied Project (AVAO 4500).
Prerequisite(s): AVAO 3383

Students will prepare and present their final project which includes a detailed project plan, an airport operations manual, emergency response manual, security plan, wildlife management plan and a strategic business plan.