The Technology Support Professional (TSP) program is a 10-month full-time program offered fully online or blended for those who prefer to be partly on campus. Class is live-streamed from a state of the art broadcast room at BCIT’s downtown campus.
TSP is designed to get students ready to start a career in information technology. It is an ideal program for individuals with no previous background or education in computing, as well as those who need to retrain or upgrade their present computer skills. TSP is offered by BCIT’s Technology Professional Programs Department.
The TSP program provides a solid foundation of IT skills on which students can build. Our program is taught in a multi-platform environment with qualified instructors. By the end of the program, students will be able to:
- Install and configure multiple operating systems such as Windows, Windows Server, and Linux
- Configure machines in a virtual environment
- Create routed network environments
- Demonstrate understanding of core network concepts (OSI Model, IPv4, DHCP, Routing, File/Print services, Email)
- Describe current computing concepts (Cloud computing, Storage Area Networks, Virtualization)
- Create a professional resume, and use interview skills to qualify for IT support positions
Read more about how two Technology Support Professional grads benefited from a solid foundation of IT skills.
Eight months of highly intensive online and classroom instruction with projects designed to build your skills. Our classroom structure uses industry-standard tools like Slack, Google Docs, and Webex. You’ll get a current-generation laptop capable of completing all projects and assignments, as well as enabling your participation in the online class.
Two months in a work term where you’ll have the opportunity to apply newly acquired skill sets in the industry. We have relationships with local businesses interested in working with you*.
You’ll be given exam vouchers for these optional vendor certifications:
- CompTIA Network+
- CompTIA Security+
*Please note that work terms are not guaranteed and are earned by students eligible to participate in the work term process.
|Program Location:||Downtown Vancouver | Online|
|Program Length:||10-months, Full-time|
|Program Start / End:||September 6, 2022 – June 30, 2023|
Please see the Full-Time Studies Tuition & Fees page for full-time tuition fees.
Accepting applications for the September 2022 intake starting October 1, 2021.
Graduates find careers in a variety of industries including business, finance, government, health, information technology, telecommunications and service.
Depending on previous academic and work experience, career paths for graduates may include but are not limited to user support specialist, junior network administrator, helpdesk support, user support analyst and technical support analyst.
Graduate outcome survey highlights
94% of graduates were very satisfied or satisfied with their education
93% of graduates find a program-related job within six months
89% rated quality of instruction as very good or good
89% rated TSP as useful in getting their job
BCIT is well-respected by employers for its ties to industry. In Computing, this connection is formalized through a Program Advisory Committee (PAC) comprised of experts in a range of roles from a cross-section of companies. While PAC membership varies, representatives typically come from tech giants like Microsoft and Amazon, government and public infrastructure organizations, software companies, gaming and entertainment, and more.
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