British Columbia Institute of


COMM 7100 - Intercultural Communication Competency and Diversity Awareness for Professionals

Communication Part-time Studies Course

School of Computing and Academic Studies

Course Details

This course is an introduction to the dynamic forces which enhance effective communication between persons from various cultural backgrounds, primarily in a professional setting. By helping students to develop a truly international perspective, COMM 7100 encourages intercultural communication competency, otherwise known as ICC. Due to rapid globalization, ICC is not an option, but a necessity.


6 credits BCIT Communication at 1100 level or above, or 3 credits of university/college composition.





Fall 2019

Below is one offering of this course for the Fall 2019 term.

CRN 39988

Fri Sep 13 - Fri Nov 29 12 Weeks

Class Meeting Times

Dates Days Times Locations
Sep 13 - Nov 29 Online


Shannon Kelly

Course Outline

TBD – see Learning Outcomes in the interim




  1. Internet delivery format.
  2. The classes are online classes, but they are NOT self-paced: you will have readings, discussions, peer review, and assignments to complete each week as scheduled (although you do *not* have to be online at a particular time or on a particular day). Your weekly participation is essential to succeed in this course.

This course offering is in progress and full. Please check back next term or subscribe to receive email updates.

In Progress and Full

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Understand and explain the components of culture (such as traditions, customs, rituals, narratives, celebrations, artistic traditions, symbols, language, beliefs, norms, and values).
  • Develop aids to intercultural competence, such as, cultural relativism, observation, and empathy along with KMS (knowledge, mindfulness, and skills).
  • Recognize perceptual barriers to intercultural competence (such as ethnocentrism, stereotyping, prejudice, racism, and discrimination).
  • Acknowledge and explore the importance of Indigenous histories, perspectives, and Reconciliation in de-colonizing cultural norms.
  • Recognize and articulate the distinctions between global communication styles.
  • Apply communication models, theories, and terms.
  • Apply knowledge of the dimensions of intercultural and interpersonal communication to assess a given culture and create a presentation for peers on best practices for business communication in this culture.
  • Explain the factors which encompass effective interpersonal communication within an intercultural and/or international setting – utilizing theories from Geert Hofstede and Edward Hall and others– and be able to relate these features to work-based situations.
  • Apply knowledge of the major features of a destination culture or society, with respect to issues of communication and business, in order to adapt communication styles to that destination culture.
  • Write a research paper which utilizes proper referencing and citations.
  • Critically evaluate information to determine if it is accurate, relevant, and complete, and to use critical thinking to develop strong arguments.

Effective as of Winter 2019

Related Programs

COMM 7100 is offered as a part of the following programs:

School of Business

  1. Accounting
    Full-time/Part-time   Bachelor of Accounting
  2. Bachelor of Business Administration
    Full-time/Part-time   Bachelor of Business Administration
  3. Business Administration (Global Studies Option)
    Part-time   Diploma
  4. Management Skills in Communication and Negotiation
    Part-time/Distance & Online Learning   Statement of Completion


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