British Columbia Institute of


COMM 7100 - Introduction to Intercultural Communication Competency in International Business

Communication Part-time Studies Course

School of Computing and Academic Studies

Course Details

This course is an introduction to the dynamic forces which enhance effective communication between persons from various cultural backgrounds, primarily in a professional setting. By helping students to develop a truly international perspective, COMM 7100 encourages intercultural communication competency, otherwise known as ICC. Due to rapid globalization, ICC is not an option, but a necessity.


6 credits BCIT Communication at 1100 level or above, or 3 credits of university/college composition.





Fall 2018

Below is one offering of this course for the Fall 2018 term.

CRN 39988

Fri Sep 14 - Fri Nov 30 12 Weeks

Class Meeting Times

Dates Days Times Locations
Sep 14 - Nov 30 Online


Shannon Kelly

Course Outline

TBD – see Learning Outcomes in the interim




  1. Internet delivery format.
  2. *IMPORTANT*: This ONLINE course uses online learning approaches and BCIT's online learning platform D2L. The classes are online classes, but they are NOT self-paced. You will have readings, discussions, peer review, and assignments to complete each week as scheduled (although you do *not* have to be online at a particular time or on a particular day). Your weekly participation is essential to succeed in this course.

This course offering is in progress. Please check back next term or subscribe to receive email updates.

In Progress

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Understand and explain the components of culture (traditions, customs, rituals, narratives, celebrations, artistic traditions, symbols, language, beliefs, norms, and values) and cultural universals.
  • Develop aids to intercultural competence, such as positive perceptual filters, cultural relativism, diction, observation, and empathy – along with KMS (knowledge, mindfulness, and skills).
  • Recognize perceptual barriers to intercultural competence (such as ethnocentrism, stereotyping, prejudice, racism, and discrimination), while also being able to demonstrate attitudes which foster intercultural competence.
  • Recognize and articulate the distinctions between global communication styles.
  • Apply communication models, theories, and terms to interpersonal and international communication settings.
  • Apply knowledge of the dimensions of intercultural and interpersonal communication to assess a given culture and create a presentation for peers on best practices for business communication in this culture.
  • Explain the factors which encompass effective interpersonal communication within an intercultural and/or international setting – utilizing theories from Geert Hofstede and Edward Hall and others– and be able to relate these features to work-based situations where communication and conflict resolution strategies can be utilized.
  • Apply knowledge of the major features of a destination culture or society, with respect to issues of communication and business, in order to adapt communication styles to that destination culture.
  • Analyze the ambiguity, controversy, complexity, and relative merits of interpretations of communication issues which are central to a respective culture or society.
  • Apply knowledge, mindfulness, and skills surrounding intercultural communication best practices to assess the encounters of intercultural communication in the destination culture.
  • Use critical thinking, reading, and writing skills to research and analyze a topic in intercultural communication.
  • Produce an essay and a final paper, which utilize proper referencing and citations.
  • Critically evaluate information to determine if it is accurate, relevant, and complete, and to use critical thinking to develop strong arguments.

Effective as of Spring/Summer 2016

Related Programs

COMM 7100 is offered as a part of the following programs:

School of Business

  1. Accounting
    Full-time/Part-time   Bachelor of Accounting
  2. Business Administration (Global Studies Option)
    Part-time   Diploma
  3. Management Skills in Communication and Negotiation
    Part-time/Distance & Online Learning   Statement of Completion


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Registration News

Registration is currently open for the Fall 2018 term.

The sneak preview for the Winter 2019 term starts Fri, Oct 19 at 8:30 am (PDT).

Students may register for Winter 2019 term courses online, by phone, mail or in-person starting Wed, Oct 24 at 9:00 am (PDT).

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