Course Overview
Employers identify excellent oral and written communication as one of the top skill requirements for jobs since business professionals spend time each day communicating with their supervisors, colleagues, and clients. As a result, this COMM 1100 course begins to address this by teaching students the specific core communication competencies that these employers seek. Founded in communication theory and concepts, students will have many opportunities to practice these communication competencies to help prepare them for a career in business. Students will build best practices in listening, writing, and speaking in a clear, concise, correct, coherent, complete, concrete and courteous way. Students will also critically analyze and address business cases to create effective messages, emails, letters, reports, conversations, and presentations. In addition, students learn about the interpersonal dimension of communication, which involves the relationship between people and place. This course also becomes the foundation for more advanced communication courses within the diploma program.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
3.0
- Not offered this term
- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
Upon successful completion of this course, students will be able to:
- Identify topics, purposes, audiences, and planning processes for specific written and oral communication tasks.
- Choose the appropriate communication channel for a given topic, purpose, and audience.
- Use appropriate formats and protocols for business messages.
- Organize information effectively in routine written business messages.
- Use principles of business style, plain language, and tone for the purpose and audience to build credibility and achieve a professional yet conversational tone.
- Use appropriate document design techniques including headings, lists, space, symbols, and icons to make information clear and accessible.
- Plan and deliver oral information effectively for a given audience and purpose in a time-limited, routine, informative presentation.
- Use graphics and visual data make information clear and accessible.
- Use document mechanics including spelling, punctuation, capitalization, grammar, and word choice correctly and effectively as required for a business audience.
- Critically evaluate information to determine if it is accurate, relevant, and complete.
- Use digital tools and methods for communication to create, edit, revise, transmit, store, and share information ethically and responsibly in a business setting.
Effective as of Winter 2026
Related Programs
Business Communication 1 (COMM 1100) is offered as a part of the following programs:
- Indicates programs accepting international students.
- Indicates programs eligible for students to apply for Post-graduation Work Permit (PGWP).
School of Business + Media
- Accounting
Diploma Full-time
- Accounting
Diploma Part-time
- Business Information Technology Management
Diploma Full-time
- Business Management
Diploma Full-time
- Finance
Diploma Full-time
- Finance
Diploma Part-time
- Financial Planning
Diploma Full-time
- Financial Planning
Diploma Part-time
- General Insurance and Risk Management
Diploma Full-time
- Global Supply Chain Management
Diploma Full-time
- Marketing Management
Diploma Full-time
- Operations & Management Engineering
Diploma Full-time
- Strategic Human Resources Management
Diploma Full-time
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.