Business Communication 1 COMM 1100

Learning Outcomes

Upon successful completion of this course, the student will be able to:

• Define topics, purposes, audiences, and planning processes for specific written and oral communication tasks.
• Choose the appropriate communication channel for a given topic, purpose and audience.
• Use appropriate formats and protocols for business messages .
• Organize information effectively in routine written business messages.
• Use an appropriate and effective style and tone in written business messages.
• Use appropriate document design techniques (headings, lists, space, symbols/icons) effectively to make information accessible.
• Plan and deliver oral information effectively for a given audience and purpose in a time-limited, routine, informative presentation.
• Use graphics (tables, graphs, charts, drawings, schematics, photographs, etc.) to make information clear and accessible.
• Use language, grammar, and punctuation correctly and effectively as required for a business audience.
• Critically evaluate information to determine if it is accurate, relevant, and complete.

Effective as of Fall 2016

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