British Columbia Institute of


BUSA 3105 - Leadership 1 - People Skills

Business Administration Part-time Studies Course

School of Business

Course Details

A dynamic course for new or aspiring supervisors. Students develop strong interpersonal skills and increase their awareness of the importance of people skills in today's organizations. Students develop critical core inter-personal skills along with individual performance through group interactions, role playing, lectures and practice sessions.





Winter 2020

Below are two offerings of this course for the Winter 2020 term.

CRN 77276

Tue Jan 07 - Sat Feb 15 6 Weeks

Class Meeting Times

Dates Days Times Locations
Jan 07 - Feb 15 Online


Kathy Nolan

Course Outline




  1. Internet delivery format.
  2. Students must submit e-mail address when registering. To be successful in our online courses, plan to spend 7-10 hours per course each week on your studies, starting Week 1. Our courses are paced and highly interactive with participation requirements weekly. This online course is NOT self-paced. You must have an e-mail address and access to a computer capable of downloading basic documents. You are not required to be online at a specific time of the day; however you are required to submit all assignments on their due dates. Is online learning for you? Please take a look at our FAQ pages and
  3. Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.

This course offering is in progress and full. Please check back next term or subscribe to receive email updates.

In Progress and Full

CRN 41374

Mon Feb 24 - Fri Feb 28 5 Days

Class Meeting Times

Dates Days Times Locations
Feb 24 - Feb 28 Mon - Fri 09:00 - 17:00 DTC Rm. 830


Teresa Comey

Course Outline




  1. Due to the intensive and interactive nature of this course students are required to attend all classes

This course offering is full. Please check back next term or subscribe to receive email updates.


Learning Outcomes

Upon successful completion, the student will be able to:

  • Describe the importance of the engagement in continuous learning to leadership.
  • Describe the importance of self- awareness and confidence to leadership effectiveness.
  • Describe the importance of and demonstrate the ability to engage in reflection.
  • Relate ethics and values to leadership effectiveness.
  • Explore the relationship of charisma to leadership.
  • Develop strategies to enhance resilience and encourage optimism.
  • Describe a model of emotional intelligence and its application to leadership.
  • Explain the influence of assumptions, perceptions and mental models on leadership effectiveness.
  • Demonstrate critical thinking skills.
  • Describe the significance of and strategies for networking.
  • Describe their individual response to conflict.
  • Acquire strategies to enhance conflict competence.
  • Increase awareness and appreciation of diversity.
  • Describe how to give effective feedback.
  • Describe and demonstrate the written communication skills fundamental to leadership effectiveness.
  • Distinguish between dialogue, debate and discussion.
  • Develop goal setting strategies.
  • Identify barriers to personal productivity and strategies to address the identified barriers.
  • Describe select theories of change.
  • Identify barriers to personal change and strategies for facilitating and supporting change.

Effective as of Winter 2017

Related Programs

BUSA 3105 is offered as a part of the following programs:

School of Business

  1. Business Administration
    Part-time/Distance & Online Learning   Associate Certificate
  2. Business Management
    Part-time   Certificate
  3. Fire Executive Management
    Part-time/Distance & Online Learning   BCIT/Industry Partnership Certificate
  4. Leadership
    Part-time   Associate Certificate
  5. Leadership
    Part-time/Distance & Online Learning   Statement of Completion
  6. Long-term Care Management
    Part-time/Distance & Online Learning   Statement of Completion
  7. Project Management
    Part-time   Associate Certificate

Books & Supplies

The BCIT bookstore carries textbooks, general reference books, software, and stationery. Please visit for more information.

Winter 2020

Books for Winter 2020 offerings of this course are available in the following BCIT online bookstores. Please choose the bookstore appropriate for the offering you are considering.

BCIT Distance & Online Learning Bookstore

If you are taking this course through either Distance Education or Online Learning, please purchase books for this course at the BCIT Distance & Online Learning Bookstore.

Discovering The Leader In You (New & Revised)
Author Lee
Publisher Jossey
Copyright 2011
Binding Hardback
ISBN 978-0-47049-888-0
Price $61.50


Interested in being notified about future offerings of BUSA 3105 - Leadership 1 - People Skills? If so, fill out the information below and we'll notify you by email when courses for each new term are displayed here.

Contact Information

Suggest course days and times

If you are interested in taking this course on-campus (classroom delivery only) and would like to see it offered on specific days and/or at specific times, please indicate your preferences below. Day and time suggestions are not applicable to online courses.

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Programs and courses are subject to change without notice.

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English Language Proficiency

BCIT's Part-time Studies English Language Proficiency Standard is English 12 (or equivalency). Students who do not meet this requirement should upgrade their English skills prior to any future registration.

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Course Navigation, Related Links & Tools

Registration News

Registration is currently open for the Winter 2020 term.

The sneak preview for the Spring/Summer 2020 term starts Fri, Feb 14 at 8:30 am (PST).

Students may register for Spring/Summer 2020 term courses online, by phone, mail or in-person starting Wed, Feb 19 at 9:00 am (PST).

Classroom Locations

Classroom locations are subject to last minute changes. Please check the Part-time Studies Classroom Locations listing at on the first day of any course you are registered for.

Part-time Studies Financial Aid

Will you be studying at BCIT part-time? Do you need assistance funding your studies? Find out if you qualify for Part-time Studies financial aid ›