Course details
This highly interactive course is designed to identify and manage conflict in the workplace. Case studies, role playing and student experiences will contribute to the development of a specific body of knowledge for contemporary managers.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
3.0
Cost
$488.07
Course offerings
Spring/Summer 2023
Below are two offerings of BUSA 2905 for the Spring/Summer 2023 term.
CRN 57682
Duration
Tue Apr 18 - Sat Jul 08 (12 weeks)
- 12 weeks
- CRN 57682
- $488.07
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Apr 18 - Jul 08 | N/A | N/A | Online |
Instructor
Iren Heder
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Cost
$488.07
Important information
- Internet delivery format.
- Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.
-
Students must submit email address when registering. To be successful in our online courses, plan to spend 7-10 hours per course each week on your studies, starting Week 1. Our courses are paced and highly interactive with participation requirements weekly. Frequent contributions to asynchronous (not real time) online discussions is required to achieve a passing final grade.
Status
CRN 60250
Duration
Tue Apr 18 - Sat Jul 08 (12 weeks)
- 12 weeks
- CRN 60250
- $488.07
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Apr 18 - Jul 08 | N/A | N/A | Online |
Instructor
Zena Merali
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Cost
$488.07
Important information
- Internet delivery format.
- Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.
-
Students must submit email address when registering. To be successful in our online courses, plan to spend 7-10 hours per course each week on your studies, starting Week 1. Our courses are paced and highly interactive with participation requirements weekly. Frequent contributions to asynchronous (not real time) online discussions is required to achieve a passing final grade. Is online learning for you? Please take a look at our FAQ pages www.bcit.ca/distance/faq.shtml and www.bcit.ca/distance/foryou.shtml
Status
Learning Outcomes
To enhance existing communication skills and identify appropriate processes/techniques to prevent and/or manage conflict.
Upon successful completion of this course the student will be able to:
- Identify common sources/costs of conflict.
- Examine your own response to conflict and your colleagues’ responses to conflict.
- Develop effective communication in conflict situations.
- Describe effective/appropriate responses to the resolution of issues in the workplace.
- Develop confidence, in a group setting, in discussing and presenting difficult and sensitive issues including harassment and discrimination.
- Evaluate the necessity/requirement for third party intervention.
- Developing an environment for prevention.
- Describe/apply appropriate conflict resolution models to a variety of case studies.
- Design a communication/conflict resolution program.
- Relate corporate goals/planning in the union and non-union environment.
- Utilize a risk based approach to identify opportunities for prevention of conflict.
Effective as of Fall 2012
Related Programs
Managing Conflict in the Workplace (BUSA 2905) is offered as a part of the following programs:
School of Business + Media
- Advanced Human Resource Management
Certificate Part-time
- Fire Executive Management
BCIT/Industry Partnership Certificate Part-time
- Leadership
Associate Certificate Part-time
- Leadership
Statement of Completion Part-time
- Management Skills in Communication and Negotiation
Statement of Completion Part-time
- Project Management
Associate Certificate Part-time
School of Health Sciences
- Advanced Safety Management
Certificate Part-time
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Programs and courses are subject to change without notice.