Contact IT Services

For optimal service, we recommend reporting any issues or submitting requests through Service BCIT instead of this form.

If you are unable to log in, please call 604-412-7444, option 1, or 800-351-5533, toll-free (Canada and US only).
For Learning Hub (D2L), Class for Teams, and Educational Technology support please contact Educational Technology Services directly.
For Audio-Visual Services please submit a request through Service BCIT

If you would still like to contact IT Services with a non-urgent general inquiry, please complete the form below with as much detail as possible and attach any related images or documents.

"*" indicates required fields

BCIT ID *

Note: If you do not know your BCIT ID (a 9-digit unique identifier starting with A or C), you can follow these instructions to retrieve it.

Name *

First Last

BCIT Status *

Service request *

Personal email *

For verification purposes, please provide your personal email address on your BCIT record. Do not provide your @my.bcit.ca email!

BCIT Email *

Email *

Phone

Learn more about inactive BCIT student account deactivations

Before submitting your inquiry please ensure you have followed the steps for retrieving lost or forgotten BCIT login credentials

Month of birth *

Date of birth *

Details of your inquiry *

Supporting images or documents

Drop files here or

Max. file size: 100 MB.

Please upload any images or documents that support your issue.

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