What to expect on the day of your appointment
If you have an in-person appointment booked, we will screen for signs and symptoms of COVID-19 upon your arrival and provide you a medical mask.
If you have signs or symptoms of COVID-19, or are in self-isolation or quarantine in accordance with public health directives, you should not come to campus or our clinic.
Signs of illness may include fever, cough, and shortness of breath, sore throat, runny nose, nasal congestion, loss of sense of smell, loss of appetite, chills, vomiting, diarrhea, headache, fatigue, and muscle soreness.
Masks in Healthcare
Medical-grade (e.g. surgical/procedure) masks are still required in health care settings, such as in hospitals, long-term care and assisted living facilities, community clinics and in home health/home support.
Bring Identification
Please remember to have your BCIT ID Card, and your valid Health Card or valid Guard Me insurance card available. You will be asked to provide both pieces of identification at every visit.
The reasons we provide virtual visits:
- We must continue to reduce the COVID-19 risk in our offices through physical distancing, which means reducing the amount of people in our office at any one time.
- The risk of COVID-19 has not gone away, and to reduce the spread of respiratory infections, we are required to wear PPE (masks and eye protection) during all in-person encounters.
- We know that virtual care is safe and effective in a number of conditions and welcomed by a number of our patients as more convenient.