- International Fees
International fees are typically 3.12 times the domestic tuition. Exact cost will be calculated upon completion of registration.
Course Overview
Quality planning is a critical element of delivering products and services that meet and exceed customer requirements. This course covers the basic elements of quality planning and control in both manufacturing and service organizations. Topics include the meaning of quality, customer requirements, quality systems and the context for quality planning, design for quality, quality plans, process control techniques, and documentation for quality systems.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
3.0
Domestic fees
$754.77 - $768.57 See individual course offerings below for actual costs.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Describe the planning and work elements for a typical quality control system.
- Apply applicable techniques to determine customer requirements.
- Identify product design strategies that lead to customer satisfaction.
- Describe how quality function deployment is used to improve quality.
- Construct a quality plan for a product, process, project or contract.
- Describe the working relationship between a supplier and purchaser that facilitates quality.
- Evaluate tools used to manage quality.
- Describe the different performance measures applicable to quality control.
Effective as of Fall 2020
Related Programs
Quality Planning & Control (OPMT 2098) is offered as a part of the following programs:
- Indicates programs accepting international students.
School of Business + Media
- Quality and Process Management
Certificate Part-time
Course Offerings
Spring/Summer 2025
Below are two offerings of OPMT 2098 for the Spring/Summer 2025 term.
CRN 67542
Dates
Apr 07 - Jul 07 In Progress
- CRN 67542
- $768.57 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Apr 07 - Jul 07 | Mon | 18:30 - 21:30 | Burnaby SE12 Rm. 309 |
Duration
12 weeks
Instructor
David Pepin
Course outline
Important information
- International fees are typically 3.12 times the domestic tuition. Exact cost will be calculated upon completion of registration.
- No class on Monday, April 21 and Monday May 19.
Status
In Progress
This course offering is in progress. Please check back next term or subscribe to receive email updates.
CRN 69990
Dates
Apr 08 - Jun 24 In Progress
- CRN 69990
- $754.77 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Apr 08 - Jun 24 | Tue | 18:30 - 21:30 | Burnaby SE06 Rm. 114 |
Duration
12 weeks
Instructor
David Pepin
Course outline
Important information
- International fees are typically 3.12 times the domestic tuition. Exact cost will be calculated upon completion of registration.
Status
In Progress
This course offering is in progress. Please check back next term or subscribe to receive email updates.
Programs and courses are subject to change without notice.