Intercultural Communication Competency and Diversity Awareness for Professionals COMM 7100

Course offerings

Learning Outcomes

Upon successful completion of this course, the student will be able to:

• Understand and explain the components of culture (such as traditions, customs, rituals, narratives, celebrations, artistic traditions, symbols, language, beliefs, norms, and values).
• Develop aids to intercultural competence, such as, cultural relativism, observation, and empathy along with KMS (knowledge, mindfulness, and skills).
• Recognize perceptual barriers to intercultural competence (such as ethnocentrism, stereotyping, prejudice, racism, and discrimination).
• Acknowledge and explore the importance of Indigenous histories, perspectives, and Reconciliation in de-colonizing cultural norms.
• Recognize and articulate the distinctions between global communication styles.
• Apply communication models, theories, and terms.
• Apply knowledge of the dimensions of intercultural and interpersonal communication to assess a given culture and create a presentation for peers on best practices for business communication in this culture.
• Explain the factors which encompass effective interpersonal communication within an intercultural and/or international setting – utilizing theories from Geert Hofstede and Edward Hall and others– and be able to relate these features to work-based situations.
• Apply knowledge of the major features of a destination culture or society, with respect to issues of communication and business, in order to adapt communication styles to that destination culture.
• Write a research paper which utilizes proper referencing and citations.
• Critically evaluate information to determine if it is accurate, relevant, and complete, and to use critical thinking to develop strong arguments.

Effective as of Winter 2019

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