British Columbia Institute of

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COMM 2202 - Business and Technical Correspondence

Communication Part-time Studies Course

School of Computing and Academic Studies

Course Details

This communication course teaches business writing skills needed to write many types of business correspondence. It covers claim, bad-news and sales letters, job applications, and the writing of procedures and instructions. NOTE: Students scoring below "C+" in level 1 COMM are required to take COMM 2002 instead of COMM 2202. To make up for a full-time diploma program level 2 COMM course, students must take both COMM 2202 (or COMM 2002) and COMM 2203 (or COMM 2003). If you have BCIT full-time diploma program level 1 COMM course credit, email to apply for approval to register.


Students must have one of the following: 1) a final grade of 70% or better in BCIT level 1 COMM (ie: COMM 1100 or COMM 1103 or COMM 1106 or COMM 1120; or 2) a score of 70 or better in COMM 0015; or 3) an OFFICIAL transfer credit granted for BCIT level 1 or level 2 COMM course with a final grade of 70% or better (refer to





Spring/Summer 2019

Below is one offering of this course for the Spring/Summer 2019 term.

CRN 20651

Fri May 03 - Fri Jul 19 12 Weeks

Class Meeting Times

Dates Days Times Locations
May 03 - Jul 19 Online


Frances Kirson

Course Outline

TBD – see Learning Outcomes in the interim




  1. Internet delivery format.
  2. Departmental approval needed
  3. BEFORE YOU REGISTER: You must have achieved a final grade of 70% in a 3-credit BCIT COMM 1100-level course or a 3-credit university/college composition course. *(A)*REGISTRATION APPROVAL: You don’t need to apply for approval, if you have taken COMM 1103 or 1106 with a final grade of 70%+. Your registration approval will be automatically released after your final grade has been posted in If your final grade has not yet appeared, please try again later, and remember that final grades may not be posted until 2 to 3 weeks after your course end date. If you have Full-time COMM 1100-level course credit, contact and provide your BCIT student number to obtain your registration approval. Please allow 3 business days to process your approval request. *(B)*THIS IS NOT A SELF-PACED COURSE: there will be specific timelines for assignments and exams. You will have readings, discussions, peer review, and assignments to complete each week (although you do NOT have to be online at a particular time or on a particular day). Your weekly participation is essential to succeed in this course. *(D)*MANDATORY IN-PERSON FINAL EXAM: If you live within 100 km from BCIT, you must write the final exam at BCIT Burnaby Campus on Friday, July 19, 2019, from 1830 to 2130, without exception. If you live outside 100 km from BCIT, you will arrange to write the final exam at one of BCIT's network of approved Test Centres. You are directly responsible for all invigilation fees and related costs. *(E)* Click on the URL link for additional course information:
  4. Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Follow a systematic process in planning and writing memos and letters.
  • Select and organize information to meet the needs of readers.
  • Write sentences that are clear, concise, and correct.
  • Achieve a positive, persuasive reader-oriented tone in your writing.
  • Use effective planning strategies and organizational patterns for:
    • Requests and replies
    • Claim and adjustment messages
    • 'bad news' messages
    • Persuasive messages and sales letters
    • Definitions, descriptions, instructions and graphics.
  • Prepare a professional resume and application letter.
  • Critically evaluate information to determine if it is accurate, relevant, and complete, and to use critical thinking to develop strong arguments.

Effective as of Spring/Summer 2016

Related Programs

COMM 2202 is offered as a part of the following programs:

School of Business

  1. Accounting
    Part-time   Diploma
  2. Advanced Business Management
    Part-time/Distance & Online Learning   Certificate
  3. Advanced Human Resource Management
    Part-time   Certificate
  4. Advanced Marketing Management
    Part-time   Certificate
  5. Business Administration (General Option)
    Part-time   Diploma
  6. Business Administration (Global Studies Option)
    Part-time   Diploma
  7. Business Administration (Human Resources Option)
    Part-time   Diploma
  8. Business Administration (Management Option)
    Part-time   Diploma
  9. Business Administration (Marketing Option)
    Part-time   Diploma
  10. Business Fundamentals
    Full-time   Associate Certificate
  11. Business Management
    Part-time   Certificate
  12. Finance
    Part-time   Diploma
  13. Financial Management (Finance Option)
    Part-time   Certificate
  14. Financial Management (Professional Accounting Option)
    Part-time   Certificate
  15. Financial Planning
    Part-time   Diploma
  16. Fire Executive Management
    Part-time/Distance & Online Learning   BCIT/Industry Partnership Certificate
  17. Marketing Management
    Part-time   Certificate
  18. Marketing Management (Professional Sales Option)
    Part-time   Certificate
  19. Marketing Management (Tourism Management Option)
    Part-time   Certificate
  20. Media Techniques for Business
    Part-time   Certificate

School of Construction and the Environment

  1. Civil Technology
    Part-time   Certificate

Books & Supplies

The BCIT bookstore carries textbooks, general reference books, software, and stationery. Please visit for more information.

Spring/Summer 2019

Books for Spring/Summer 2019 offerings of this course are available in the following BCIT online bookstores. Please choose the bookstore appropriate for the offering you are considering.

BCIT Distance & Online Learning Bookstore

If you are taking this course through either Distance Education or Online Learning, please purchase books for this course at the BCIT Distance & Online Learning Bookstore.

Image not available
Business Communication Essentials, 5Th Ed W. Mybuscommlab,+ Custom Etext Rvp
Author Bovee
Copyright 2015
Binding Kit/Set/Package
ISBN 978-1-32341-271-8
Price $123.50


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Registration is now open for the Spring/Summer 2019 term.

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