Technical Writing/Interpersonal Skills BLDT 2031

By the time you have completed this course, you should be able to:

• Create documents that follow the conventions of correct grammar, spelling, mechanics, and punctuation.
• Generate, draft, and revise memoranda, business letters, reports, and proposals following correct business conventions with respect to format, structure, style, and content.
• Prepare an effective resume and cover letter following correct business conventions with respect to format, structure, style, and content.
• Put into effect basic technical writing strategies including preparation of an expanded definition of a term and instructions for a simple procedure.
• Identify and apply several interpersonal communication techniques to improve human relations in the workplace including two-way communication strategies, assertiveness, interview techniques, and decision-making strategies.

Effective as of Fall 2003