Course Overview
This course introduces learners to the policies, procedures, and professional standards that guide practice within the British Columbia healthcare environments. Students will examine how unit clerks support the coordination of care by following established policies and protocols. Emphasis is placed on maintaining patient privacy, confidentiality, and information security in accordance with organizational and legislative requirements. Learners will also develop an understanding of workplace safety procedures, including emergency response protocols and escalation pathways used in healthcare settings. The course further explores policies and procedures regarding infection prevention and environmental safety principles. It also emphasizes the importance of professional and respectful communication of policies and procedures within interdisciplinary healthcare teams. Through these topics, students gain foundational knowledge and practical awareness required to perform the health care unit clerk role safely, ethically, and effectively within healthcare settings.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
3.0
Domestic fees
$455.99
International fees are typically 3.4 times the domestic tuition. Exact cost will be calculated upon completion of registration.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Describe the structure and organization of the British Columbia and Canadian healthcare systems.
- Describe organizational policies and procedures related to patient and staff privacy, confidentiality and information access
- Identify organizational safety alerts, risk indicators, and escalation pathways used to support patient, staff, and visitor safety.
- Describe organizational procedures related to the secure handling, storage, transfer, and disposal of patient information.
- Differentiate between appropriate and inappropriate disclosure of confidential patient health information.
- Describe infection prevention and control procedures used to reduce the transmission of infectious diseases within healthcare environments. •
- Identify waste-management and biomedical waste-segregation procedures used within healthcare environments. •
- Explain hospital policies and procedures using professional, respectful, and patient-centered communication.
Effective as of Fall 2026
Related Programs
Healthcare Policy (CLRK 1020) is offered as a part of the following programs:
- Indicates programs accepting international students.
School of Business + Media
- Healthcare Unit Clerk
Associate Certificate Part-time
Course Offerings
Fall 2026
Below are two offerings of CLRK 1020 for the Fall 2026 term.
CRN 52946
Dates
Sep 10 - Nov 26 Loading
- CRN 52946
- $455.99 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Sep 10 - Nov 26 | Thu | 09:00 - 12:00 | Online |
Duration
12 weeks
Instructor
Bonnie Dumont
Course outline
Registration requirements
Departmental approval is required to register for this course offering. You must have approval from the department to register. Students accepted into a program can register directly.
Important information
- Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.
- This is an online course that is live on Microsoft Teams at the times listed above.
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
No approval yet? Request approval You must have approval from the department to register. Students accepted into a program can register directly.
Status
If you have any questions about this course, please contact us.
CRN 52945
Dates
Sep 14 - Nov 30 Loading
- CRN 52945
- $455.99 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Sep 14 - Nov 30 | Mon | 18:00 - 21:00 | Online |
Duration
12 weeks
Instructor
Sukhi Rai
Course outline
Registration requirements
Departmental approval is required to register for this course offering. You must have approval from the department to register. Students accepted into a program can register directly.
Important information
- Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.
- This is an online course that is live on Microsoft Teams at the times listed above. No class October 12. Course material will be delivered asynchronously that week.
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
No approval yet? Request approval You must have approval from the department to register. Students accepted into a program can register directly.
Status
If you have any questions about this course, please contact us.
Winter 2027
Below are two offerings of CLRK 1020 for the Winter 2027 term.
CRN 93906
Dates
Jan 04 - Mar 26 Loading
- CRN 93906
- $455.99 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Jan 04 - Mar 26 | Mon | 18:00 - 21:00 | Online |
Duration
12 weeks
Instructor
Sukhi Rai
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Registration requirements
Departmental approval is required to register for this course offering. You must have approval from the department to register. Students accepted into a program can register directly.
Important information
- Registration is restricted to students accepted or conditionally accepted into the Healthcare Unit Clerk program. This is an online course that is live on Microsoft Teams at the times listed above. No class February 15. Content will be delivered asynchronously that week.
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
No approval yet? Request approval You must have approval from the department to register. Students accepted into a program can register directly.
Status
If you have any questions about this course, please contact us.
CRN 93907
Dates
Jan 07 - Mar 25 Loading
- CRN 93907
- $455.99 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Jan 07 - Mar 25 | Thu | 09:00 - 12:00 | Online |
Duration
12 weeks
Instructor
Bonnie Dumont
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Registration requirements
Departmental approval is required to register for this course offering. You must have approval from the department to register. Students accepted into a program can register directly.
Important information
- Registration is restricted to students accepted or conditionally accepted into the Healthcare Unit Clerk program. This is an online course that is live on Microsoft Teams at the times listed above.
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
No approval yet? Request approval You must have approval from the department to register. Students accepted into a program can register directly.
Status
If you have any questions about this course, please contact us.
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.