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Business Communications 1 COMM 1116

Communication Course

Course details

Information technology professionals spend time each day communicating orally and in writing with their supervisors, colleagues and clients. As problem-solvers and entrepreneurs in industry, you need to communicate quickly, clearly, and effectively. This course will teach you how to be a professional and efficient communicator at work. You will write effective business correspondence and instructions and deliver a formal oral presentation to your set. The first term establishes the principles and basic patterns on which you will build more advanced applications in the second term.


  • No prerequisites are required for this course.



Not offered this term
This course is not offered this term. Please check back next term or subscribe to receive notifications of future course offerings and other opportunities to learn more about this course and related programs.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Identify elements in a communication exchange.
  • Define purpose and audience for a given communication task.
  • Select and organize information to meet the needs of the audience.
  • Make your writing accessible by using headings, lists, and white space.
  • Use a style and tone appropriate for the purpose and audience.
  • Write emails, letters, and short reports that get results.
  • Plan and deliver an informative oral presentation to a group audience.
  • Critically evaluate information to determine if it is accurate, relevant, and complete, and to use critical thinking to develop strong arguments.

Effective as of Fall 2019

Related Programs

Business Communications 1 (COMM 1116) is offered as a part of the following programs:

School of Computing and Academic Studies

  1. Computer Information Technology
    Diploma Full-time
  2. Computer Systems Technology
    Diploma Full-time
  3. Full-Stack Web Development
    Diploma Full-time


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