Course Overview
To further prepare students' communication competencies, and build on the principles taught in COMM 1100, this course helps students to transition from the classroom to a career in business. Students will have the opportunity to actively engage in real-world, client-focused case studies and team projects that will help them build confidence and develop the professional communication skills required for the Canadian workplace. This course concentrates on more sophisticated forms of written and oral communication: field-specific career communication including interviewing techniques and documentation, indirect correspondence, persuasive presentations, and data-driven reports. Students may also prepare visual communication, create questionnaires, organize and run in-person and virtual meetings, use digital collaboration platforms, and use AI-assisted communication.
Prerequisite(s)
- 50% in COMM 1100
Credits
4.0
- Not offered this term
- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Prepare a career skills inventory; research and analyze job opportunities in the student's field.
- Create professional, industry-specific career documentation and communication strategies that effectively integrate digital communication tools and adhere to professional conventions.
- Use appropriate patterns of organization, style, and tone to convey negative news in written business messages.
- Prepare and present an effective persuasive oral appeal for a given audience in a specified time.
- Use visual presentation techniques effectively in presentations to persuade.
- Respond appropriately and convincingly to questions during or following a persuasive presentation.
- Write effective formal and/or informal, informational, and/or persuasive, business reports with a specific purpose and for a given audience.
- Use recognized citation procedures and formats for documenting research sources.
- Participate productively in meetings.
- Prepare meeting-related documents: Agendas and Minutes.
- Demonstrate interpersonal and intercultural sensitivity in written and oral communication tasks.
- Participate effectively in interviews, including informational and job interviews.
- Communicate collaboratively as an effective member of a team while preparing written or oral group projects.
- Demonstrate careful consideration of ethical obligations in digital interactions as they apply to managing online presence, being honest, respecting privacy relating to messaging.
- Use critical thinking skills (such as analyze, predict, compare, and contrast) to evaluate and communicate business messages and to identify and prevent misinformation.
- Prepare effective, tailored, and field-specific job/career documentation demonstrating effective integration of digital communication tools.
Effective as of Winter 2026
Related Programs
Business Communication 2 (COMM 2200) is offered as a part of the following programs:
- Indicates programs accepting international students.
- Indicates programs eligible for students to apply for Post-graduation Work Permit (PGWP).
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