This first level course is an introduction to the dynamic forces which influence effective communication in business between people from diverse cultural backgrounds. Participants will acquire cross-cultural knowledge and build intercultural expertise and critical thinking skills through readings, class discussions, exercises, and role-playing. The goal is to learn skills that will help students to be effective in a variety of cultures. The course consists of a one-hour lecture and a two-hour lab each week. The lectures provide the theory and demonstrations; the labs provide opportunities to apply the theory. Students will have some choices in project applications.
*(A)* PREREQUISITE: Students MUST have a minimum grade of 50% (PASS) in English 12 or equivalent (ie: COMM 0005, COMM 0015, etc.). For a complete list of English 12 equivalencies, refer to the Admissions page at https://www.bcit.ca/admission/english.shtml . *(B)* REGISTRATION/PAYMENT: To guarantee your seat in this class, you must submit full tuition fee payment at the time of registration.
This course offering is in progress. Please check this page for other currently available offerings or subscribe to receive email updates.
Below is one offering of this course for the Spring/Summer 2018 term.
*(A)*PREREQUISITE: Students MUST have a minimum grade of 50% (PASS) in English 12 or equivalent (COMM 0005, COMM 0015, etc.). For a complete list of English 12 equivalencies, refer to the Admissions page at https://www.bcit.ca/admission/english.shtml . *(B)*REGISTRATION/PAYMENT: To guarantee your seat in this class, you must submit full tuition fee payment at the time of registration.
Upon successful completion of this course, the student will be able to:
Describe the nature of intercultural communication and explain why miscommunication may occur.
Define terms such as enculturation, acculturation, ethnocentrism, norms, rules and roles, subcultures, and communication barriers, high and low context cultures.
Compare how cultural views of time, relationships, the environment, and sustainability differ.
Explain the effect of culture on attitudes toward gender, work, ethics, religious influences, and individualism versus collectivism, power and privilege, and critically examine one's own values in relation to those of other cultures.
Explain how business communication in Canada may differ from formats used in other countries.
Describe appropriate business and social etiquette in Canada and compare and contrast with a variety of other cultures and one's own.
Identify symptoms of culture shock and name several ways to alleviate it.
Describe the influence of culture in common negotiation styles preferred by different cultures.
Critically evaluate information to determine if it is accurate, relevant, and complete, and to use critical thinking to develop strong arguments.
Effective as of Spring/Summer 2016
COMM 1117 is offered as a part of the following programs:
Books for Winter 2018 offerings of this course are available in the following BCIT
online bookstores. Please choose the bookstore appropriate for the offering
you are considering.
BCIT Burnaby Bookstore
If you are taking this course, but are not taking it through either Distance
Education or Online Learning, nor at the BCIT Downtown Campus (DTC), please purchase books for this course at the BCIT Burnaby Bookstore.
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Ebook Intercultural Business Communication Digital (180 Days)
Intercultural Business Communication (6th Edition)
Lillian Chaney, Jeanette Martin
No information on books is currently available for Spring/Summer 2018 offerings of this course.
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