British Columbia Institute of Technologywww.bcit.ca/study/courses/comm1117

BCIT

COMM 1117 - Introduction to Intercultural Business Communication & Workplace Diversity

Communication Part-time Studies Course

School of Computing and Academic Studies

Course Details

This first level course is an introduction to the dynamic forces which influence effective communication in business between people from diverse cultural backgrounds. Participants will acquire cross-cultural knowledge and build intercultural expertise and critical thinking skills through readings, class discussions, exercises, and role-playing. The goal is to learn skills that will help students to be effective in a variety of cultures. The course consists of a one-hour lecture and a two-hour lab each week. The lectures provide the theory and demonstrations; the labs provide opportunities to apply the theory. Students will have some choices in project applications.

Prerequisite(s)

English 12 or equivalent (such as COMM 0005).

Credits

3.0

Cost

$488.00 - $489.98 See individual course offerings below for actual costs.

Spring/Summer 2018

Below is one offering of this course for the Spring/Summer 2018 term.

CRN 63407

Wed May 02 - Wed Jul 18 12 Weeks

Class Meeting Times

Dates Days Times Locations
May 02 - Jul 18 Wed 14:30 - 17:30 BBY SW03 Rm. 4725

Instructor

Frances Kirson

Course Outline

Cost

$488.00

Notes

  1. *(A)*PREREQUISITE: Students MUST have a minimum grade of 50% (PASS) in English 12 or equivalent (COMM 0005, COMM 0015, etc.). For a complete list of English 12 equivalencies, refer to the Admissions page at https://www.bcit.ca/admission/english.shtml . *(B)*REGISTRATION/PAYMENT: To guarantee your seat in this class, you must submit full tuition fee payment at the time of registration.

This course offering is in progress. Please check this page for other currently available offerings or subscribe to receive email updates.

In Progress

Fall 2018

Below is one offering of this course for the Fall 2018 term.

CRN 41226

Wed Sep 12 - Wed Nov 28 12 Weeks

Class Meeting Times

Dates Days Times Locations
Sep 12 - Nov 28 Wed 14:30 - 17:30 BBY SE12 Rm. 302

Instructor

TBD

Course Outline

TBD – see Learning Outcomes in the interim

Cost

$489.98

Notes

  1. *(A)*PREREQUISITE: Students MUST have a minimum grade of 50% (PASS) in English 12 or equivalent (COMM 0005, COMM 0015, etc.). For a complete list of English 12 equivalencies, refer to the Admissions web page at bcit.ca/admission/english.

This section is only available for registration starting Wed, May 30 at 9:00 am (PDT)

Sneak Preview

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Describe the nature of intercultural communication and explain why miscommunication may occur.
  • Define terms such as enculturation, acculturation, ethnocentrism, norms, rules and roles, subcultures, and communication barriers, high and low context cultures.
  • Compare how cultural views of time, relationships, the environment, and sustainability differ.
  • Explain the effect of culture on attitudes toward gender, work, ethics, religious influences, and individualism versus collectivism, power and privilege, and critically examine one's own values in relation to those of other cultures.
  • Explain how business communication in Canada may differ from formats used in other countries.
  • Describe appropriate business and social etiquette in Canada and compare and contrast with a variety of other cultures and one's own.
  • Identify symptoms of culture shock and name several ways to alleviate it.
  • Describe the influence of culture in common negotiation styles preferred by different cultures.
  • Critically evaluate information to determine if it is accurate, relevant, and complete, and to use critical thinking to develop strong arguments.

Effective as of Spring/Summer 2016

Related Programs

COMM 1117 is offered as a part of the following programs:

School of Business

  1. Business Administration (Global Studies Option)
    Part-time   Diploma
  2. Business Management Studies (BMS)
    Full-time   Associate Certificate

Books & Supplies

The BCIT bookstore carries textbooks, general reference books, software, and stationery. Please visit bcit.ca/bookstore for more information.

Spring/Summer 2018

Books for Spring/Summer 2018 offerings of this course are available in the following BCIT online bookstores. Please choose the bookstore appropriate for the offering you are considering.

BCIT Burnaby Bookstore

If you are taking this course, but are not taking it through either Distance Education or Online Learning, nor at the BCIT Downtown Campus (DTC), please purchase books for this course at the BCIT Burnaby Bookstore.

Image not available
Ebook Intercultural Business Communication Digital (180 Days)
Author Chaney
Publisher Ph
Binding Digital Version
ISBN 978-0-13346-778-9
Price $36.95
Choose One

Intercultural Business Communication (6th Edition)
Author Lillian Chaney, Jeanette Martin
Publisher Pearson
Copyright 2014
Binding Paperback
ISBN 978-0-13297-127-0
Price $177.50
Choose One

Fall 2018

No information on books is currently available for Fall 2018 offerings of this course.

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Registration News

Registration is currently open for the Spring/Summer 2018 term.

A sneak preview of Fall 2018 term courses is also now available here.

Students may register for Fall 2018 term courses online, by phone, mail or in-person starting Wed, May 30 at 9:00 am (PDT).

Classroom Locations

Classroom locations are subject to last minute changes. Please check the Part-time Studies Classroom Locations listing at www.bcit.ca/rooms on the first day of any course you are registered for.

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