British Columbia Institute of

Important Notice: COVID-19 Institute response


COMM 1111 - Introduction to Workplace Communication

Communication Part-time Studies Course

School of Computing and Academic Studies

BCIT is planning for a substantial return to on-campus activity for the fall 2021 term as informed by BC Public Health Officer guidelines. Refer to each course listing for details.

Course Details

This course introduces students to workplace communication conventions and good industry practices for effective business writing. Students will practice the direct pattern of organization to focus business messages on the most important information and will learn techniques for making their messages easy to read. Students will practice writing emails, letters and short documents and prepare, illustrate and deliver an informative oral presentation. The first class will include a language diagnostic that will enable students who need extra support to receive it.



This course isn't currently offered through BCIT Part-time Studies. Please check back next term or subscribe to receive email updates.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Analyse the audience and define the purpose for a given communication task
  • Organize workplace documents using direct pattern (main idea first)
  • Use headings, lists, and layout in routine business correspondence (emails, letters)
  • Write clear and concise sentences and paragraphs in grammatically correct English
  • Create appropriate tone in business documents (positive, neutral, conversational, respectful)
  • Write effective emails and letters
  • Prepare and deliver an effective informative presentation.

Effective as of Fall 2020

Related Programs

COMM 1111 is offered as a part of the following programs:

School of Business + Media

  1. Business Management - Advanced Diploma
    Full-time/Part-time   Advanced Diploma


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English Language Proficiency

BCIT's Part-time Studies English Language Proficiency Standard is English 12 (or equivalency). Students who do not meet this requirement should upgrade their English skills prior to any future registration.

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