Course Overview
Endless career opportunities available for the professional Inside Sales Representative, this course is designed for individuals focused on acquiring the tools and attributes to be successful in this profession. Using lectures, case studies, group discussions, and guest speakers, to teach and refine efficient and practical selling techniques, students and existing inside sales professionals will learn how to sell more in less time.
Prerequisite(s)
- No prerequisites are required for this course.
Credits
3.0
Domestic fees
$625.26
International fees are typically 3.4 times the domestic tuition. Exact cost will be calculated upon completion of registration.
Learning Outcomes
Upon successful completion of this course, the student will be able to:
- Distinguish the difference between inside sales and telemarketing.
- Recognize the career opportunities available in Inside Sales, from lumber trading to financial advising to selling advertising space.
- Explain the skills and attributes required to become a professional Inside Sales Representative, using the phone as the primary method of communication.
- Develop a practical and efficient sales presentation, encompassing the complete sales cycle, from initial customer contact to the closing and/or getting an act of commitment.
Effective as of Fall 2003
Related Programs
Inside Sales (MKTG 1218) is offered as a part of the following programs:
- Indicates programs accepting international students.
School of Business + Media
- Marketing Management - Customer Relationship Marketing
Associate Certificate Part-time
Course Offerings
Fall 2026
Below is one offering of MKTG 1218 for the Fall 2026 term.
CRN 37326
Dates
Sep 10 - Nov 26 Loading
- CRN 37326
- $625.26 Domestic fees
Class meeting times
| Dates | Days | Times | Locations |
|---|---|---|---|
| Sep 10 - Nov 26 | Thu | 18:30 - 21:30 | Burnaby NE01 Rm. 402 |
Duration
12 weeks
Instructor
Erica Bearss
Course outline
Course outline TBD — see Learning Outcomes in the interim.
Important information
- This course is held in-person at the Burnaby campus on Thursday evenings at 6:30 pm PST. To be successful in this course, plan to spend 7-10 hours per week on your studies, starting week 1.
Confirmation
Required
To proceed with registration and add this course to the cart, please confirm:
Status
If you have any questions about this course, please contact us.
Programs and courses are subject to change without notice. Find out more about BCIT course cancellations.