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Course details

Endless career opportunities available for the professional Inside Sales Representative, this course is designed for individuals focused on acquiring the tools and attributes to be successful in this profession. Using lectures, case studies, group discussions, and guest speakers, to teach and refine efficient and practical selling techniques, students and existing inside sales professionals will learn how to sell more in less time.

Prerequisite(s)

  • No prerequisites are required for this course.

Credits

3.0

Cost

$523.91 - $562.66 See individual course offerings below for actual costs.

Course offerings

Winter 2023

Below are two offerings of MKTG 1218 for the Winter 2023 term.

CRN 88359

Duration

Wed Jan 04 - Sat Mar 25 (12 weeks)

  • 12 weeks
  • CRN 88359
  • $523.91
Class meeting times
Dates Days Times Locations
Jan 04 - Mar 25 N/A N/A Online
Instructor

TBD

Course outline

Course outline TBD — see Learning Outcomes in the interim.

Cost

$523.91

Important information
  1. Internet delivery format.
  2. Students are permitted to register up until the first week without approval. Please note that the lecture component for this course is asynchronous; you are not required to meet each week at a specific time, however, there will be specific timelines for assignments and exams. It is important you have a stable and consistent internet connection to access course content. Course content, type and quality of assignments, and general standards for this online course are the same as classroom courses. To be successful in this online course, plan to spend 7-10 hours per week on your studies, or more for a condensed course, starting Week 1. Important course information will be sent to your myBCIT account prior to your course start date.
Status

Cancelled

This course offering has been cancelled. Please check back next term or subscribe to receive email updates.

CRN 83043

Duration

Tue Jan 10 - Tue Mar 28 (12 weeks)

  • 12 weeks
  • CRN 83043
  • $562.66
Class meeting times
Dates Days Times Locations
Jan 10 - Mar 28 Tue 18:30 - 21:30 Burnaby SE12 Rm. 309
Instructor

Erica Bearss

Course outline

View

Cost

$562.66

Important information
  1. Important course information will be sent to you prior to your course start date. Check your myBCIT email account to access this information.
  2. Students are permitted to register up until the first week without approval. To be successful in this in-person course, plan to spend 7-10 hours per week on your studies, or more for a condensed course, starting Week 1. Important course information will be sent to your myBCIT account prior to your course start date.
Status

In Progress

This course offering is in progress. Please check back next term or subscribe to receive email updates.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

  • Distinguish the difference between inside sales and telemarketing.
  • Recognize the career opportunities available in Inside Sales, from lumber trading to financial advising to selling advertising space.
  • Explain the skills and attributes required to become a professional Inside Sales Representative, using the phone as the primary method of communication.
  • Develop a practical and efficient sales presentation, encompassing the complete sales cycle, from initial customer contact to the closing and/or getting an act of commitment.

Effective as of Fall 2003

Related Programs

Inside Sales (MKTG 1218) is offered as a part of the following programs:

School of Business + Media

  1. Marketing Management (Professional Sales Option)
    Certificate Part-time
  2. Marketing Management - Customer Relationship Marketing
    Associate Certificate Part-time
  3. Marketing Management - Sales Skills
    Associate Certificate Part-time

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