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Computer Info Systems Admin
CISA 1320

Desktop Support & Maintenance CISA 1320

Computer Info Systems Admin Course

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Notices

Registration news

Registration is now open for the Fall 2026 term.

Additional Information

Please check the classroom locations listing on the first day of your course.
Find out if you qualify for financial aid.
BCIT’s English Language Proficiency Standard for Flexible Learning (Part-time Studies) is English 12.
Find out about payment options at BCIT.

Course Overview

This course provides students with the skills to support end users with their computers and operating systems. Students will diagnose hardware and operating systems, assemble computers, add peripherals, configure network settings, and implement basic system security. Students will learn about tools built into operating systems (OS) used to manage and monitor the computer. The primary focus is on the Windows OS; however, students will also be introduced to Linux, Mac, and mobile operating systems.

Prerequisite(s)

No prerequisites are required for this course.

Credits

5.0

Not offered this term: This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.

Learning Outcomes

Upon successful completion of this course, the student will be able to:

Describe the hardware components of a computer
Describe the functions of an operating system
Install and configure a Windows operating system
Employ built-in Windows tools to monitor and manage a computer
Activate basic security features on a Windows computer
Troubleshoot issues with Windows and the hardware it is running on
Describe procedures for adding and removing peripherals with Windows
Configure printer settings including networked printers and print servers
Install components to build, repair, or upgrade a personal computer
Customize the Basic Input Output System (BIOS) settings, and demonstrate different boot options
Load an operating system into a virtual machine
Demonstrate general knowledge of mobile, OS X, and Linux operating systems
Describe the construction of a laptop and how to upgrade the RAM, hard disk, and firmware
Explain the roles and responsibilities of the IT professional

Effective as of Fall 2018

Related Programs

Desktop Support & Maintenance (CISA 1320) is offered as a part of the following programs:

Indicates programs accepting international students.
Indicates programs eligible for students to apply for Post-graduation Work Permit (PGWP).

School of Energy

Computer Information Systems Administration
Diploma Full-time

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Interested in future offerings of Desktop Support & Maintenance (CISA 1320)? Fill out the form below to receive an email notification if this course is offered in a future term.

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Privacy Notice: The information you provide will be used to respond to your request for BCIT program information and is collected under Section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA). For more information about BCIT’s privacy practices contact: Director, Privacy, Information Access & Policy Management, British Columbia Institute of Technology, 3700 Willingdon Ave. Burnaby, BC V5G 3H2, email: privacy@bcit.ca.

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