Course Overview
Change management is a key competency that must be built into the fabric of the company - a structured methodology that incorporates training, communication and process analysis and re-design. Implementing changes is much more difficult than formulating solutions to process deficiencies. This course deals with the tactics and strategies of change.
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- This course is not offered this term. Notify me to receive email notifications when the course opens for registration next term.
Learning Outcomes
Students will learn how to apply the following change tools: Active Listening, application of Rackets, Force Field Analysis, Game Model, AMOL, Conflict Grid, Process of Negotiations and Integrated Problem Solving Model.
Effective as of Fall 2003
Related Programs
Change Strategies (OPMT 4441) is offered as a part of the following programs:
- Indicates programs accepting international students.
- Indicates programs eligible for students to apply for Post-graduation Work Permit (PGWP).
School of Business + Media
- Operations & Management Engineering
Diploma Full-time
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